PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TGI Fridays and Ruby Tuesday as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TGI Fridays
Ruby Tuesday

TGI Fridays and Ruby Tuesday Overview

Total reviews
698
903
Company responses
0
0
Issues resolved
2
7

TGI Fridays and Ruby Tuesday Consumer Ratings

Rank
168 out of 2617 in Cafes, Restaurants and Bars category
121 out of 2617 in Cafes, Restaurants and Bars category
Customer service
113 in category
No votes
Quality of Food
119 in category
No votes
Cleanliness
118 in category
No votes
Price Affordability
121 in category
No votes

TGI Fridays and Ruby Tuesday Rating Details

Customer service
1.9 (317 reviews)
No votes
Reviewer's quote

The bartender (African American with dreads) he started out good when we first got there, but as the time we on he sucks horrible with customer service. The bartender and another guy at the pair was too busy focusing on the young drunk female at the bar. smdh! The female (African American with...

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...Very poor customer service..

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Quality of Food
2.3 (278 reviews)
No votes
Reviewer's quote

...acted like I was supposed to be ecstatic we paid out $70 bill and tipped the server $20 money wasn’t the issue the lack of communication and the quality of food was again our server was wonderful and attentive and told us step my step what was going on this complaint is on the kitchen and how the manager handled...

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We quit going there due to the poor quality of food and prices going up. When we went yesterday 01-13-19 and waited forever for our food to come once it did come the steaks were horrible, in fact mine was so bad I had to get ketchup to cover the taste. My wife and I both asked for butter for our...

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Cleanliness
2.6 (264 reviews)
No votes
Reviewer's quote

...I was told the manager is Al Guillaume - fyi - If there are lead by a manager with this attitude - no telling what the kitchen cleanliness is. Having a restaurant background I was shocked! Hope something will be done!..

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...She heard me complain about the service and the cleanliness of the restaurant and looke dat us and didn't say anything. Very poor customer service and food. Will never go to another ruby tuesday again...

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Price Affordability
2.7 (258 reviews)
No votes
Reviewer's quote

...I was disapointed the quanity went way the *** down and the price went way the *** up. Talk about getting ripped off. You People should reprice if your going to do that...

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Purchased two steak fejita on April 24th price supposed to be $10. 99 manager charged 13. 29 each Show her my email for that day the menu price is $10...

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TGI Fridays and Ruby Tuesday Pros and Cons

Pros
  • Location
  • I love it go to fridays often
  • Rewards program
  • Salad bar
  • Waitress
  • Location
Cons
  • Poor management and service
  • Poor service
  • Customer service
  • Customer service
  • Food
  • Whole experience

TGI Fridays and Ruby Tuesday Most Positive Reviews

Top rated reviews
5

WE PRINTED COUPONS OFF WEBSITE AND AFTER WE WENT TO THE STORE FOUND THEY WHERE EXPIRED OVER A YEAR AND THE STAFF ACTING...

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5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

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5

Best restaurant in Front Royal Virginia. My wife and I have been going there for 2 years usually once a week. Normally,...

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5

my husband and just left ruby tues. On boston road spfld mass.we actually closed the place.the food omg was the bomb!!!t...

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TGI Fridays and Ruby Tuesday Most Critical Reviews

Lowest rated reviews
1

Friday's Restaurant in Bowie is officially off my list of restaurants to go and eat. Customer service was the worst...

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1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

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1

This has been the worst service ever 145 wait on food! Food not cooked very bad experience

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1

My family (a party of 5) went to the Ruby Tuesday's in Williamsburg, Va. for dinner. We got there about 7:00 pm and...

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TGI Fridays and Ruby Tuesday Latest Reviews

Recent published reviews
No votes

My dad use to work for TGI Fridays and I need his last paycheck need to talk to HR

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No votes

I have a gift card in the amount of $25 and am unable to use it . The Ruby Tuesdays in the Hagerstown Maryland area...

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2.6

Have spent month trying to access Fridays rewards. Tells me wrong password everytime. When it let's me get to site to...

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1.6

Visited store #3743 on 7/3/20. 2 p.m. Very unhappy with the service. The ladies room was nasty. The toilet would not flu...

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TGI Fridays and Ruby Tuesday Products and Services

Most reviewed product and services
  • Tgi Fridays Customer Care (90 reviews)
  • Tgi Fridays Manager (77 reviews)
  • Tgi Fridays Rewards Program (61 reviews)
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (66 reviews)