PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ruby Tuesday and TGI Fridays as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ruby Tuesday
TGI Fridays

Ruby Tuesday and TGI Fridays Overview

Total reviews
903
698
Company responses
0
0
Issues resolved
7
2

Ruby Tuesday and TGI Fridays Consumer Ratings

Rank
121 out of 2617 in Cafes, Restaurants and Bars category
168 out of 2617 in Cafes, Restaurants and Bars category
Customer service
No votes
113 in category
Quality of Food
No votes
119 in category
Location
No votes
115 in category
Price Affordability
No votes
121 in category

Ruby Tuesday and TGI Fridays Rating Details

Customer service
No votes
1.9 (317 reviews)
Reviewer's quote

...Very poor customer service..

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The bartender (African American with dreads) he started out good when we first got there, but as the time we on he sucks horrible with customer service. The bartender and another guy at the pair was too busy focusing on the young drunk female at the bar. smdh! The female (African American with...

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Quality of Food
No votes
2.3 (278 reviews)
Reviewer's quote

We quit going there due to the poor quality of food and prices going up. When we went yesterday 01-13-19 and waited forever for our food to come once it did come the steaks were horrible, in fact mine was so bad I had to get ketchup to cover the taste. My wife and I both asked for butter for our...

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...acted like I was supposed to be ecstatic we paid out $70 bill and tipped the server $20 money wasn’t the issue the lack of communication and the quality of food was again our server was wonderful and attentive and told us step my step what was going on this complaint is on the kitchen and how the manager handled...

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Location
No votes
3 (253 reviews)
Reviewer's quote

...99 she said no it can be I'm not honoring it Very rude and un professional manager Location Ruby Tuesday store number 7124 North state road 7 Royal Palm Beach FL 33411..

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I ordered 3 meals at your franchise location 390 E Hospitality Ln, San Bernardino, CA, 92408 on Friday July 24, 2020. My ordered said ready at 11:24pm. When I arrived at 11:35 pm to pick up my order, the entire restaurant was closed and the doors were locked...

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Price Affordability
No votes
2.7 (258 reviews)
Reviewer's quote

...One menu listed the price as $6. 39, the other as $6. 99 The order was placed at 1:15 pm We alerted our server Renee to the price discrepancy...

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...I was disapointed the quanity went way the *** down and the price went way the *** up. Talk about getting ripped off. You People should reprice if your going to do that...

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Ruby Tuesday and TGI Fridays Pros and Cons

Pros
  • Salad bar
  • Waitress
  • Location
  • Location
  • I love it go to fridays often
  • Rewards program
Cons
  • Customer service
  • Food
  • Whole experience
  • Poor management and service
  • Poor service
  • Customer service

Ruby Tuesday and TGI Fridays Most Positive Reviews

Top rated reviews
5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

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5

WE PRINTED COUPONS OFF WEBSITE AND AFTER WE WENT TO THE STORE FOUND THEY WHERE EXPIRED OVER A YEAR AND THE STAFF ACTING...

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5

my husband and just left ruby tues. On boston road spfld mass.we actually closed the place.the food omg was the bomb!!!t...

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5

Best restaurant in Front Royal Virginia. My wife and I have been going there for 2 years usually once a week. Normally,...

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Ruby Tuesday and TGI Fridays Most Critical Reviews

Lowest rated reviews
1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

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1

Friday's Restaurant in Bowie is officially off my list of restaurants to go and eat. Customer service was the worst...

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1

My family (a party of 5) went to the Ruby Tuesday's in Williamsburg, Va. for dinner. We got there about 7:00 pm and...

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1

This has been the worst service ever 145 wait on food! Food not cooked very bad experience

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Ruby Tuesday and TGI Fridays Latest Reviews

Recent published reviews
No votes

I have a gift card in the amount of $25 and am unable to use it . The Ruby Tuesdays in the Hagerstown Maryland area...

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No votes

My dad use to work for TGI Fridays and I need his last paycheck need to talk to HR

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1.6

Visited store #3743 on 7/3/20. 2 p.m. Very unhappy with the service. The ladies room was nasty. The toilet would not flu...

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2.6

Have spent month trying to access Fridays rewards. Tells me wrong password everytime. When it let's me get to site to...

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Ruby Tuesday and TGI Fridays Products and Services

Most reviewed product and services
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (66 reviews)
  • Tgi Fridays Customer Care (90 reviews)
  • Tgi Fridays Manager (77 reviews)
  • Tgi Fridays Rewards Program (61 reviews)