PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ruby Tuesday and Texas Roadhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ruby Tuesday
Texas Roadhouse

Ruby Tuesday and Texas Roadhouse Overview

Total reviews
894
555
Company responses
0
0
Issues resolved
7
8

Ruby Tuesday and Texas Roadhouse Consumer Ratings

Rank
121 out of 2594 in Cafes, Restaurants and Bars category
98 out of 2594 in Cafes, Restaurants and Bars category
Customer service
100 in category
69 in category
Quality of Food
114 in category
66 in category
Location
106 in category
82 in category
Price Affordability
130 in category
59 in category

Ruby Tuesday and Texas Roadhouse Rating Details

Customer service
2 (416 reviews)
2.2 (273 reviews)
Reviewer's quote

...Very poor customer service..

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The customer service is the worst. We will never go back there again. The orders are never right and they don't care...

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Quality of Food
2.3 (384 reviews)
2.7 (231 reviews)
Reviewer's quote

We quit going there due to the poor quality of food and prices going up. When we went yesterday 01-13-19 and waited forever for our food to come once it did come the steaks were horrible, in fact mine was so bad I had to get ketchup to cover the taste. My wife and I both asked for butter for our...

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...This is not the first time we have had an issue with this establishment and the quality of food that was being served..

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Location
3.1 (377 reviews)
3.3 (216 reviews)
Reviewer's quote

...99 she said no it can be I'm not honoring it Very rude and un professional manager Location Ruby Tuesday store number 7124 North state road 7 Royal Palm Beach FL 33411..

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I viewed an underaged girl get harassed and groped by another worker who was an older man, this was at the Peoria location in Arizona I believe the mans name was velveeta..

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Price Affordability
2.6 (371 reviews)
3.2 (221 reviews)
Reviewer's quote

...One menu listed the price as $6. 39, the other as $6. 99 The order was placed at 1:15 pm We alerted our server Renee to the price discrepancy...

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...I am requesting a gift card that equals or exceeds the price of my two dinners totaling $40. 00. Unacceptable service and rude staff...

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Ruby Tuesday and Texas Roadhouse Pros and Cons

Pros
  • Salad bar
  • Waitress
  • Location
  • Food
  • Waitress was nice
  • Salad
Cons
  • Customer service
  • Food
  • Whole experience
  • Customer service
  • Tough steak
  • Manager or

Ruby Tuesday and Texas Roadhouse Most Positive Reviews

Top rated reviews
5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

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5

Great food and service. Super nice manager. Never had a bad experience there.

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5

my husband and just left ruby tues. On boston road spfld mass.we actually closed the place.the food omg was the bomb!!!t...

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5

I am offended that the Roadhouse restaurants have bowed down to political correctness and scrubbed the roof of the...

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Ruby Tuesday and Texas Roadhouse Most Critical Reviews

Lowest rated reviews
1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

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1

Me and friend came in to have girl night Jacob was our sever we didn't get rolls had to ask for those my friend steak...

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1

My family (a party of 5) went to the Ruby Tuesday's in Williamsburg, Va. for dinner. We got there about 7:00 pm and...

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1

I was at texas roadhouse for my birthday dinner and accidently left my birthday card on the table as i was putting my...

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Ruby Tuesday and Texas Roadhouse Latest Reviews

Recent published reviews
No votes

I worked for Ruby Tuesdays 2020 Jan , 10th . I applied for unemployment but In order for me to get approved for...

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1

I was previously employed as a Key manger for the better part of a year for Northwest Austin I believe store 237, until...

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No votes

I live in West Plains Mo & the restaurant has been closed for almost a month & was wondering when it will reopen again?

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No votes

I love Texas Roadhouse food as it is always delicious. My complaint is their curbside service which is very slow and...

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Ruby Tuesday and Texas Roadhouse Products and Services

Most reviewed product and services
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (66 reviews)
  • Texas Roadhouse Manager (85 reviews)
  • Texas Roadhouse Customer Care (63 reviews)
  • Texas Roadhouse Steak (47 reviews)