PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ruby Tuesday and Texas Roadhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ruby Tuesday
Texas Roadhouse

Ruby Tuesday and Texas Roadhouse Overview

Total reviews 905 622
Company responses 0 0
Issues resolved 7 9

Ruby Tuesday and Texas Roadhouse Consumer Ratings

Rank
123 out of 2636 in Cafes, Restaurants and Bars category
108 out of 2636 in Cafes, Restaurants and Bars category
Customer service
104 in category
76 in category
Quality of Food
124 in category
80 in category
Location
105 in category
88 in category
Price Affordability
138 in category
62 in category

Ruby Tuesday and Texas Roadhouse Rating Details

Customer service
2 (419 reviews)
2.1 (303 reviews)
Reviewer's quote

...Very poor customer service..

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But I don't want to see you guys here no more and you can't come and I will call the police" I replied to her "You have awefull customer service skills. I don't know who hired you but big mistake. " As she said she was calling the police my daughter had a panicked attack and stormed out running to...

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Quality of Food
2.3 (388 reviews)
2.6 (250 reviews)
Reviewer's quote

We quit going there due to the poor quality of food and prices going up. When we went yesterday 01-13-19 and waited forever for our food to come once it did come the steaks were horrible, in fact mine was so bad I had to get ketchup to cover the taste. My wife and I both asked for butter for our...

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...This is not the first time we have had an issue with this establishment and the quality of food that was being served..

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Location
3.1 (380 reviews)
3.3 (234 reviews)
Reviewer's quote

...99 she said no it can be I'm not honoring it Very rude and un professional manager Location Ruby Tuesday store number 7124 North state road 7 Royal Palm Beach FL 33411..

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...from the Via de Ventura location. ..

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Price Affordability
2.6 (374 reviews)
3.1 (240 reviews)
Reviewer's quote

...One menu listed the price as $6. 39, the other as $6. 99 The order was placed at 1:15 pm We alerted our server Renee to the price discrepancy...

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...I am requesting a gift card that equals or exceeds the price of my two dinners totaling $40. 00. Unacceptable service and rude staff...

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Ruby Tuesday and Texas Roadhouse Pros and Cons

Pros
  • Salad bar
  • Waitress
  • Location
  • Food
  • Waitress was nice
  • Good food
Cons
  • Customer service
  • Food
  • Whole experience
  • Customer service
  • Manager or
  • Tough steak

Ruby Tuesday and Texas Roadhouse Most Positive Reviews

Top rated reviews
5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

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5

Great food and service. Super nice manager. Never had a bad experience there.

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5

my husband and just left ruby tues. On boston road spfld mass.we actually closed the place.the food omg was the bomb!!!t...

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5

I am offended that the Roadhouse restaurants have bowed down to political correctness and scrubbed the roof of the...

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Ruby Tuesday and Texas Roadhouse Most Critical Reviews

Lowest rated reviews
1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

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1

Me and friend came in to have girl night Jacob was our sever we didn't get rolls had to ask for those my friend steak...

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1

My family (a party of 5) went to the Ruby Tuesday's in Williamsburg, Va. for dinner. We got there about 7:00 pm and...

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1

I was at texas roadhouse for my birthday dinner and accidently left my birthday card on the table as i was putting my...

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Ruby Tuesday and Texas Roadhouse Latest Reviews

Recent published reviews
4.3

I belong to the Ruby Tuesdays club but still do not get coupons. They did contact me to say I was registered but Im...

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1

I have a friend who works at Texas Roadhouse, and since theres covid going around they are SUPPOSED to have rules...

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4.3

I've always looked forward to my "birthday bonus reward" coupon every year... unfortunately, our local RT was permanentl...

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4

This time my husband and I ordered from the "the Go" menu. We ordered sirloin steaks, an 8 ounce and an 11 ounce steak....

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Ruby Tuesday and Texas Roadhouse Products and Services

Most reviewed product and services
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (66 reviews)
  • Texas Roadhouse Manager (84 reviews)
  • Texas Roadhouse Customer Care (65 reviews)
  • Texas Roadhouse Steak (53 reviews)