PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ruby Lane and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ruby Lane
Wish

Ruby Lane and Wish Overview

Total reviews
22
15384
Company responses
0
0
Issues resolved
2
62

Ruby Lane and Wish Consumer Ratings

Rank
28 out of 313 in Auctions and Marketplaces category
61 out of 313 in Auctions and Marketplaces category
Product or Service Quality
28 in category
No votes
Diversity of Products or Services
24 in category
No votes
Customer service
62 in category
No votes
Exchange, Refund and Cancellation Policy
17 in category
No votes

Ruby Lane and Wish Rating Details

Product or Service Quality
2.5 (10 reviews)
No votes
Reviewer's quote

...Very satisfied with prompt and efficient customer service..

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...It was never delivered and I can't get in touch with anyone at Wish on customer service. Thanks..

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Diversity of Products or Services
3.1 (9 reviews)
No votes
Reviewer's quote

I used to get this companies newsletters. I had unsubscribed a few months back and decided to re-sign for the newsletter - but they do not want me. :-( I entered my email address and it said "We're sorry, but you've informed us you don't want emails from us."

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Ordered 2 products in early May, keep changing delivery dates. Summer items, dont want, havent received, according to your website prices gone down and I paid a fortune for whats not received CANCEL MY ORDER WITH FULL REFUND NOW I don't care if its a Covid issue..

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Customer service
1.4 (9 reviews)
No votes
Reviewer's quote

their customer service, while quick to respond, is a bunch of idiots who quote the book in every response. their programmers are the most incompetent for a website of this size. they didn't even bother to do a test run on the new system, had to shut the site down for a few days and still couldn't...

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...You can not talk to anyone in customer service they keep telling me they don't understand my request when I asked for a refund. Then they emailed me saying it's past the time you can request a refund. All I want is my money back..

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Exchange, Refund and Cancellation Policy
2.6 (9 reviews)
No votes
Reviewer's quote

When I contacted him and sent a photo, he said he didn't notice them and I would have to return them to get a refund. If you're not familiar with the return policy, you have to return the items in the same shipping method as you received them. Then you get a refund for the item and return shipping...

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8 items refunded (priced very low $1/$2) 3. 5 partial refunds now $15 and higher these items they refuse to refund in full and keep pushing the shipment date further now it is September 2020 from May 2020 Wish continues to sell when they can not deliver this is a false and baiting scheme. They need...

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Ruby Lane and Wish Pros and Cons

Pros
  • Good service
  • Ease of use
  • Cheap
  • Good prices
  • Prices
Cons
  • Way the shop owner did not describe the items properly
  • None so farg
  • Idiots run the company
  • Poor customer service
  • How i tried contacting them and no response
  • No way to contact a live person

Ruby Lane and Wish Most Positive Reviews

Top rated reviews
5

I put a pricey doll on layaway in January, 2019 with Sabra Whitmire at Heirloom Dolls and Antiques. It was set up for $8...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

IT WAS RESOLVED! Ruby lane quickly solved my problem (even though it was Christmas Eve). Very satisfied with prompt and...

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5

It wouldnt let me order now. I want to order now

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Ruby Lane and Wish Most Critical Reviews

Lowest rated reviews
1

I purchased salt & pepper shakers from the store "The Daisy Chain". Based on the photos and description, they had no def...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

Server would not save my CC information, so I emailed customer service. The response asked me to email my CC...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Ruby Lane and Wish Latest Reviews

Recent published reviews
3.3

I used to get this companies newsletters. I had unsubscribed a few months back and decided to re-sign for the...

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1

I ordered a swim suit in June and never received it. I get an error message when I click on track package.

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1

Received confirmation of order#5631035 and order#5632724.
At the time of first order I was unable to fully provide paymen...

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1

I've been waiting for months and I've canceled my orders months ago. I want my refund to my card asap. My name Bobby M...

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Ruby Lane and Wish Products and Services

Most reviewed product and services
  • Ruby Lane Marketplace (2 reviews)
  • Wish Shipping Service (5023 reviews)
  • Wish Customer Care (1864 reviews)
  • Wish Account (640 reviews)