PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal Prestige and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Royal Prestige
Whirlpool

Royal Prestige and Whirlpool Overview

Total reviews 141 1460
Company responses 74 0
Issues resolved 3 13

Royal Prestige and Whirlpool Consumer Ratings

Rank
16 out of 284 in Kitchen and Cooking category
431 out of 1814 in Appliances and Electronics category
Product or Service Quality
19 in category
356 in category
Customer service
22 in category
263 in category
Price Affordability
56 in category
336 in category
Exchange, Refund and Cancellation Policy
33 in category
275 in category

Royal Prestige and Whirlpool Rating Details

Product or Service Quality
2 (55 reviews)
1.2 (425 reviews)
Reviewer's quote

2,100 for a Juicer!?? Criminals right down to the misinformed lying customer service reps that tell you you can only return the product 3 days after the contract is written not received which is the law! How is this company still in business? They prey on gullible people who crumble under high...

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...of the virus???? After waiting on hold for 45 minutes i finally spoke with someone and they agreed to pay for the new lid $230 but I have to pay for the service calll!! This washer is garbage and was very expensive, dont buy a whirlpool unless you want to have repair bills in less than 2...

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Customer service
1.7 (54 reviews)
1.3 (401 reviews)
Reviewer's quote

...Customer Service has always been excellent when asking for replacement handles and whistles. I had a couple of pieces replaced because they were mishandled and I just could not get them clean. They were placed, no questions asked...

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...Customer service is also nt helpful they creat some some problem for more expenses to be paid. this time they left nut open so that some new probelm should be faced. pls do something..

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Price Affordability
1.7 (52 reviews)
2.1 (328 reviews)
Reviewer's quote

at this point I don't know what to do now the supervisor is trying to help me get the price fixed since it was like a $400 dollar difference when my balance was already 1,623. 00 as it is :/ now adding that to it, it will be way more. I'v been asking some of My friends for advice and they...

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...in my opinion, and I have had many washing machines with sensing at different price points, there is no sensing feature on this model even though it indicates it on control panel. Water savings = zero. Sensing ability = zero...

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Exchange, Refund and Cancellation Policy
1.4 (47 reviews)
1.3 (305 reviews)
Reviewer's quote

...He then offered us two knifes or a pot for the exchange, I responded with absolutely not!!!! I would never pay almost $800. 00 for a couple of knives or a pot, that is not what I signed the contract for and there was no way I would except anything in exchange. He then took the water filter and left...

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...She informed me that I didn’t qualify for an exchange/money back because the technician reported the dryer was working. She informed me that the technician from Goodies Inc. hasn’t sent in all the notes yet about the service call, but he did say, the dryer was good...

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Royal Prestige and Whirlpool Pros and Cons

Pros
  • How nice the products look
  • Quality of the products
  • Mala
  • I will never buy whirlpool appliance
  • Quality look
  • Never will buy whirlpool again
Cons
  • Harassing phone calls and lack of customer service
  • Too expensive and not worth the hype
  • Scam crooks
  • Unhelpful customer service
  • Customer service
  • Unresponsive to needs

Royal Prestige and Whirlpool Most Positive Reviews

Top rated reviews
5

The one time I called for replacement parts, a a couple of steamer tops and a handle they insisted on having exact...

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5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

Make a payment called Hycite and is closed ............

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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Royal Prestige and Whirlpool Most Critical Reviews

Lowest rated reviews
1

Attn: Claims Department ManagementRE: Acct. 22679011 / Beatriz Williams

As per my telephone conversation...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

I called Royal prestige for the recall for the difective model and they trick me, when I received the new merchandise...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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Royal Prestige and Whirlpool Latest Reviews

Recent published reviews
1

Venga a mi casa para que veas como su filtro de agua me dano los gabinetes y he comprado dos estufas de induction ha...

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1.2

The plastic on my lid disintegrated, the washer isnt 2 years old yet!!! Whirlpool impossible to contact, she said...

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1

Yo no recoArkansasrmigramolarArkansasiun siyonalun su compañeramicorrer / A Naciones norteaciones Unidasireun...

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1

Really pissed of from customer care bought two years earlier every week they i faced an issue and customer care is also...

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Royal Prestige and Whirlpool Products and Services

Most reviewed product and services
  • Royal Prestige Blender (20 reviews)
  • Royal Prestige Customer Care (14 reviews)
  • Royal Prestige Cookware (10 reviews)
  • Whirlpool Washing Machine (326 reviews)
  • Whirlpool Refrigerator (302 reviews)
  • Whirlpool Dishwasher (79 reviews)