PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal Prestige and Saladmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Saladmaster
Has Verified Representatives
2.8
Royal Prestige
Saladmaster

Royal Prestige and Saladmaster Overview

Total reviews 156 182
Company responses 73 59
Issues resolved 3 1

Royal Prestige and Saladmaster Consumer Ratings

Rank
20 out of 339 in Kitchen and Cooking category
12 out of 339 in Kitchen and Cooking category
Product or Service Quality
29 in category
11 in category
Customer service
28 in category
11 in category
Price Affordability
66 in category
47 in category
Exchange, Refund and Cancellation Policy
38 in category
9 in category

Royal Prestige and Saladmaster Rating Details

Product or Service Quality
2 (62 reviews)
2.7 (84 reviews)
Reviewer's quote

the price of the cookware is too expensive the quality of the products is not worth it The warranty does not cover all parts of the pot..

Read full review

...The customer service cannot get any worse considering I have been trying for over six months!..

Read full review
Customer service
1.7 (61 reviews)
2.3 (89 reviews)
Reviewer's quote

...I AM VERY UNHAPPY WITH YOUR CUSTOMER SERVICE ..

Read full review

Customer service rep was very very very friendly. Very helpful. Wouldnt hesitate to call again or to refer friends..

Read full review
Price Affordability
1.7 (59 reviews)
2.2 (85 reviews)
Reviewer's quote

at this point I don't know what to do now the supervisor is trying to help me get the price fixed since it was like a $400 dollar difference when my balance was already 1,623. 00 as it is :/ now adding that to it, it will be way more. I'v been asking some of My friends for advice and they...

Read full review

...with a LIE !!! HOW THEY JUSTIFY THE EXTRAVAGANT PRICE: The MANIPULATORs will tell you it is an expensive material to acquire and it will make you healthy. I tell you, THERE ARE OTHER ways to be healthy. I LOST 11 KG IN 3 MONTHS JUST BY EATING MY FAVORITE VEGETABLES AND DISHES WITHOUT ANY RICE...

Read full review
Exchange, Refund and Cancellation Policy
1.4 (53 reviews)
2.3 (80 reviews)
Reviewer's quote

They lied, they lied, they din't disclose return policy or credit card payment interest rates. 2,100 for a Juicer!?? Criminals right down to the misinformed lying customer service reps that tell you you can only return the product 3 days after the contract is written not received which is the law!...

Read full review

Of the product is static I would like to exchange but d office CA systems here in San Leandro where my agent got her items are not friendly they won’t even return my call. i would like this issue to b taken cared of otherwise I would start a lawyer n file a case against your suppose to be the best...

Read full review

Royal Prestige and Saladmaster Pros and Cons

Pros
  • How nice the products look
  • Ladrones
  • Quality of the products
  • Great quality
  • So simple to cook
  • Love the cookware
Cons
  • I feel cheated
  • Harassing phone calls and lack of customer service
  • Too expensive and not worth the hype
  • Too expensive and poor customer service
  • Your customer service attitute
  • This bad experience

Royal Prestige and Saladmaster Most Positive Reviews

Top rated reviews
5

The one time I called for replacement parts, a a couple of steamer tops and a handle they insisted on having exact...

Read full review
5

I bought my first set of Saladmaster cutlery approx. 15 years ago. to the tune of about $1500.00. Loved the knives. ...

Read full review
5

Make a payment called Hycite and is closed ............

Read full review
5

If Saladmaster is Scam, then Thanks to Scam because It changed my life and I'am very Thankful for that. I have Digestive...

Read full review

Royal Prestige and Saladmaster Most Critical Reviews

Lowest rated reviews
1

Attn: Claims Department ManagementRE: Acct. 2267**** / Beatriz Williams

As per my telephone conversation wi...

Read full review
1

Saladmaster opened a new office in Hurst Texas under the Robinsons. It is two kids and their father. They put an ad on...

Read full review
1

I called Royal prestige for the recall for the difective model and they trick me, when I received the new merchandise...

Read full review
1

We spent $3000 on the cookware and the 2 lids don't seal as they are supposed to.

Customer service blamed me for droppi...

Read full review

Royal Prestige and Saladmaster Latest Reviews

Recent published reviews
No votes

Tengo un problema con la licuadora hace tiempo hablé me mandaron una pero no le puedo quitar lo de abajo a la otra que...

Read full review
No votes

I JOHN GILLEMOT (530-205-****) HAVE HAD A BAD EXPERIENCE WITH YOUR SALES PERSON LANIE CURBELLO (480-267-**** OF ARIZONA....

Read full review
1

the price of the cookware is too expensive the quality of the products is not worth it
The warranty does not cover all pa...

Read full review
1.8

Need new handles for pots and have repeatedly asked for a rep to contact me . Its been 9 months and no contact

Read full review