PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal Prestige and Saladmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Saladmaster

Saladmaster

Has Verified Representatives
2.8
Royal Prestige
Saladmaster

Royal Prestige and Saladmaster Overview

Total reviews
142
174
Company responses
74
51
Issues resolved
3
1

Royal Prestige and Saladmaster Consumer Ratings

Rank
12 out of 273 in Kitchen and Cooking category
8 out of 273 in Kitchen and Cooking category
Customer service
19 in category
7 in category
Price Affordability
54 in category
36 in category
Product or Service Quality
13 in category
5 in category
Exchange, Refund and Cancellation Policy
28 in category
5 in category

Royal Prestige and Saladmaster Rating Details

Customer service
1.7 (53 reviews)
2.4 (87 reviews)
Reviewer's quote

2,100 for a Juicer!?? Criminals right down to the misinformed lying customer service reps that tell you you can only return the product 3 days after the contract is written not received which is the law! How is this company still in business? They prey on gullible people who crumble under high...

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Customer service rep was very very very friendly. Very helpful. Wouldnt hesitate to call again or to refer friends..

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Price Affordability
1.7 (52 reviews)
2.2 (84 reviews)
Reviewer's quote

at this point I don't know what to do now the supervisor is trying to help me get the price fixed since it was like a $400 dollar difference when my balance was already 1,623. 00 as it is :/ now adding that to it, it will be way more. I'v been asking some of My friends for advice and they...

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...with a LIE !!! HOW THEY JUSTIFY THE EXTRAVAGANT PRICE: The MANIPULATORs will tell you it is an expensive material to acquire and it will make you healthy. I tell you, THERE ARE OTHER ways to be healthy. I LOST 11 KG IN 3 MONTHS JUST BY EATING MY FAVORITE VEGETABLES AND DISHES WITHOUT ANY RICE...

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Product or Service Quality
2.1 (51 reviews)
2.7 (82 reviews)
Reviewer's quote

... was going to keep them any ways it’s been three months down the road and I want my money back I’ve bought other pots this is a example of poor coutomer service and it’s a shame that there are people like him I e asked him since I’ve been able to reach him due to you gave me his number and meet with him I asked him for my money back and he refuses to do so after I have had to wait four month now since we are in nov it’s five months no way I don’t want the pots I want my money back this crook was going to keep the pots I feel it also I don’t want to deal with him he made a threat to me so...

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...turn the clocks back i never would of entertained this company and there lies to be ripped off of thousands of pounds!!!!! Very very very poor customer service and i advice everyone to avoid this company and there false...

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Exchange, Refund and Cancellation Policy
1.4 (47 reviews)
2.4 (77 reviews)
Reviewer's quote

...He then offered us two knifes or a pot for the exchange, I responded with absolutely not!!!! I would never pay almost $800. 00 for a couple of knives or a pot, that is not what I signed the contract for and there was no way I would except anything in exchange. He then took the water filter and left...

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Of the product is static I would like to exchange but d office CA systems here in San Leandro where my agent got her items are not friendly they won’t even return my call. i would like this issue to b taken cared of otherwise I would start a lawyer n file a case against your suppose to be the best...

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Royal Prestige and Saladmaster Pros and Cons

Pros
  • How nice the products look
  • Quality of the products
  • Mala
  • Great quality
  • So simple to cook
  • Love the cookware
Cons
  • Harassing phone calls and lack of customer service
  • Too expensive and not worth the hype
  • Scam crooks
  • Too expensive and poor customer service
  • Your customer service attitute
  • This bad experience

Royal Prestige and Saladmaster Most Positive Reviews

Top rated reviews
5

The one time I called for replacement parts, a a couple of steamer tops and a handle they insisted on having exact...

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5

I bought my first set of Saladmaster cutlery approx. 15 years ago. to the tune of about $1500.00. Loved the knives. ...

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5

Make a payment called Hycite and is closed ............

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5

If Saladmaster is Scam, then Thanks to Scam because It changed my life and I'am very Thankful for that. I have Digestive...

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Royal Prestige and Saladmaster Most Critical Reviews

Lowest rated reviews
1

Attn: Claims Department ManagementRE: Acct. 22679011 / Beatriz Williams

As per my telephone conversation...

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1

Saladmaster opened a new office in Hurst Texas under the Robinsons. It is two kids and their father. They put an ad on...

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1

I called Royal prestige for the recall for the difective model and they trick me, when I received the new merchandise...

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1

We spent $3000 on the cookware and the 2 lids don't seal as they are supposed to.

Customer service blamed me for droppi...

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Royal Prestige and Saladmaster Latest Reviews

Recent published reviews
No votes

Tengo varios días queriendo hacer mi pago y no me contesta nadie ., y ustedes me an llamado varias veces y no me es...

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3.4

I filled a document where said that somebody are going to call me to give me a number and with that number I sent my...

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1

I want to buy something new

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5

Customer service rep was very very very friendly. Very helpful. Wouldnt hesitate to call again or to refer friends

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Royal Prestige and Saladmaster Products and Services

Most reviewed product and services
  • Royal Prestige Blender (20 reviews)
  • Royal Prestige Customer Care (14 reviews)
  • Royal Prestige Cookware (10 reviews)
  • Saladmaster Cookware (70 reviews)
  • Saladmaster Sales Representative (14 reviews)
  • Saladmaster Customer Care (12 reviews)