Viking Cruises vs Royal Caribbean
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Viking Cruises and Royal Caribbean as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Viking Cruises and Royal Caribbean Overview
Total reviews | 375 | 531 |
Company responses | 154 | 0 |
Issues resolved | 13 | 7 |
Viking Cruises and Royal Caribbean Consumer Ratings
Viking Cruises and Royal Caribbean Rating Details
Viking Cruises and Royal Caribbean Pros and Cons
- Food
- Clean
- Staff on the ship
- Ship
- Dinning room waiters and room attendants
- Waiter
- Customer service
- Worst customer service
- Treatment of customer
- Customer service
- Customer service relations department and policies
- Bad customer service and policies
Viking Cruises and Royal Caribbean Most Positive Reviews
we did finally get a call from Rina in customer relations stating that our vouchers would be reinstated and good for...
The last full day of cruise (full day at sea) I looked at a watch. Wasn't really looking to buy but not much else to do...
DO NOT USE VIKING CRUISE LINES. On December 24, 2017 we booked a Mediterranean cruise. We chose Viking Cruise lines...
Stayed in the Star Loft Suite with a Royal Genie. Our Genie made sure we received the best seats for dinner, she reserve...
Viking Cruises and Royal Caribbean Most Critical Reviews
I have spent $14,000 for a trip from Barcelona to Bergen Norway. My wife & I are over 70yrs old & expected this trip to...
For todays sailing We are going to have to cancel our cruise my wife tested positive for coved at Miami Beach hospital...
I have to get surgery. I didnt know this until a few days ago. I called to cancel my cruise. They said I was one day lat...
Live in SC and my wife and I have cruised for years and loved it. We just returned from a 7 night on 10/4/15 and I got t...
Viking Cruises and Royal Caribbean Latest Reviews
Viking are unable to give us any information on Port Locations for our Ancient Adriatic Treasures Cruise in May 2024. Th...
I am trying to make a payment to not lose my initial deposit. I was told I could make a payment today 3/17 and then the...
TripMate has stonewalled me. Although they are only Vikings recommended partner I need to reach out to someone who can...
Waiters were remarkable, also cabin man. Some food not very good. Entertainment was very good. Showers way too small....
How would you compare Viking Cruises vs Royal Caribbean?
Royal Caribbean cares more about his customers then Viking cruises.
Product or Service Quality
Royal Caribbean cares more about his customers than Viking cruises.
Avoid Viking Cruiseline. Awfully deceptive changing contractual terms .
Donโt trust them!
Product or Service Quality
Terrible. They have continuously changed their contracts, which we never agreed to. They currently have.
Vaccine mandate making travel impossible for me and refuse to refund me any of the money we paid .
I have something else to compare
Royal Caribbean had superior customer service. They were more trustworthy.
Both have good service
Product or Service Quality
Royal Caribbean has m
a lot better selection of food and entertainment
I have something else to compare
Viking is for people who only want port experiences and experts talk, no other entertainment
Royal and Princess older cruises have a much better entertainment and food services