PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal Bank Of Canada and Scotiabank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Royal Bank Of Canada
Scotiabank

Royal Bank Of Canada and Scotiabank Overview

Total reviews 10 618
Company responses 0 0
Issues resolved 0 5

Royal Bank Of Canada and Scotiabank Consumer Ratings

Rank
167 out of 740 in Banks category
127 out of 740 in Banks category
Value for money
128 in category
87 in category
Customer service
143 in category
103 in category
Website
101 in category
95 in category
Reliability
131 in category
81 in category

Royal Bank Of Canada and Scotiabank Rating Details

Value for money
1 (4 reviews)
1.3 (278 reviews)
Reviewer's quote

My previous entertainment for 15,000 show up as resolved at 15. This system is not reliable!

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...I was a day late on a 10,000 LOC payment - one of the many reasons I'm moving my money from this poor excuse for a bank..

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Customer service
1 (4 reviews)
1.2 (344 reviews)
Reviewer's quote

... call was at a loss to help me, the next call said I had to talk directly to the branch! When I called the branch number I learn I was talking to an answering service who had nothing to do with the branch. This was after about 2 hours of trying to patiently wait for some resolution that did not come. My next move was to go into the Colwood Victoria Branch who said the wire service had...

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She indicated this could take up to 6 weeks! I am getting very frustrated with the errors and the run around! Customer Service seems to be a thing in the past and there does not seem to be any common sense in the banking protocols. Having money wired, purchasing a Bank Draft, setting up a mortgage...

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Website
1.7 (3 reviews)
1.7 (275 reviews)
Reviewer's quote

On or about January 9, 2018 my wife and I went on RBC Rewards to book a flight for our family trip to Florida, USA. After inputting my travel information the system was showing that my trip would be costing me approximately 49000 points and approximately $800. Agreeing to these terms I proceeded to...

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...Website down often. 'Improved' app has me ready to switch banks. For five times in a row in the last 24 hours, sign-in was interrupted by (the same two) security questions, despite checking that I'm using a trusted device every time...

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Reliability
1 (3 reviews)
1.3 (298 reviews)
Reviewer's quote

My son signed a cheque for me to cash for him and Winchester branch said I would have to have his ID in order to cash it. Wth! I live in Iroquois which is 40 minutes away so wasnt gonna drive home to get his ID. It was a government cheque under 100$. Even tho I have a royal bank account at the...

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I called to cancel my Amex gold card on September 11, the rep on the phone told me that I should wait to redeem membership rewards points first. I waited a week, at the time my account was showing "in good standing" with payment. I called to day after paying off my balance, and only to realize my...

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Royal Bank Of Canada and Scotiabank Pros and Cons

Pros
  • There a bank
  • Use to be good service
  • Staff at the branch
  • Scotiabank until this rediculous incident
Cons
  • Ridiculous fees that keep increasing
  • Phone system insensitive to the customer
  • Lack of training
  • Customer service
  • Lack of customer service
  • Everthing

Royal Bank Of Canada and Scotiabank Most Positive Reviews

Top rated reviews
No votes
5

Bank Trying to deactivate my automatic payments to another to another account oct 31 or at christmas 21. Have made...

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No votes
5

This is about: Yishu (Caroline) Jia | Senior Financial Advisor ____________________________________________ Scotiabank...

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Royal Bank Of Canada and Scotiabank Most Critical Reviews

Lowest rated reviews
1

Royal Bank of Canada gave my wife my company account client card and pin without my permission. Especially she is not...

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1

I was approved for Gov't of Canada Disabiltiy (Colon Cancer Patient) prior to Christmas and was receiving Retirement Pen...

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1

I have faxed RBC a really urgent request for a document I need and these people could not even bother to reply back to m...

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1

City/Location Reviewed: Ellerslie Plaza

I had the recent misfortune of using your bank facilities, as it is the only wa...

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Royal Bank Of Canada and Scotiabank Latest Reviews

Recent published reviews
1

My son signed a cheque for me to cash for him and Winchester branch said I would have to have his ID in order to cash...

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1

I called to cancel my Amex gold card on September 11, the rep on the phone told me that I should wait to redeem...

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1

My previous entertainment for 15,000 show up as resolved at 15. This system is not reliable!

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1.4

I have a substantial investment account with the Scotia Private Client Group. Got a call on Monday during a meeting...

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Royal Bank Of Canada and Scotiabank Products and Services

Most reviewed product and services
No votes
  • Scotiabank Customer Care (181 reviews)
  • Scotiabank Account (65 reviews)
  • Scotiabank Banking Service (56 reviews)