PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal Bank Of Canada and Scotiabank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Royal Bank Of Canada
Scotiabank

Royal Bank Of Canada and Scotiabank Overview

Total reviews
9
578
Company responses
0
0
Issues resolved
0
5

Scotiabank was first mentioned on PissedConsumer on Jun 16, 2009 and since then this brand received 578 reviews. It is 569 reviews more than Royal Bank Of Canada received since Oct 4, 2010.

Royal Bank Of Canada and Scotiabank Consumer Ratings

Rank
127 out of 1028 in Banks category
108 out of 1028 in Banks category
Staff
74 in category
60 in category
Value for money
117 in category
76 in category
Customer service
133 in category
95 in category

According to consumer ratings and reviews, Scotiabank ranks 19 points higher in the Banks category than Royal Bank Of Canada. People gave Royal Bank Of Canada 1.5 stars for Staff criterion in Banks category and it is 118 points higher than the worst rated brand in this category. At the same time, Scotiabank was rated 1.6 stars for Staff criterion in this category and it is 132 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Scotiabank has a higher rating than Royal Bank Of Canada. Regarding Customer service criterion, consumers gave Royal Bank Of Canada 1 stars and it is 69% worse than other in category. Scotiabank however was rated 1.3 stars and it is 51% greater than other in category.

Royal Bank Of Canada and Scotiabank Rating Details

Staff
1.5 (4 reviews)
1.6 (297 reviews)
Reviewer's quote

On August 2 I asked for a transfer of 15,000 Canadian to My Costa Rica account. I phoned a contact person for help then was disconnected, then the next call was at a loss to help me, the next call said I had to talk directly to the branch! When I called the branch number I learn I was talking to an...

Ray A

A never ending melodrama of deceit and negligent representation by the bank staff at Courtenay Scotia bank. We sent a notorized copy of the power of attorney to Lee Ann Wilde of the bank. It was too take two weeks...

PissedConsumer1728785
Value for money
1 (4 reviews)
1.3 (261 reviews)
Reviewer's quote

My previous entertainment for 15,000 show up as resolved at 15. This system is not reliable!

Ray A

A never ending melodrama of deceit and negligent representation by the bank staff at Courtenay Scotia bank. We sent a notorized copy of the power of attorney to Lee Ann Wilde of the bank. It was too take two weeks. Came back 1 month later and the tellers talked to Lee Ann Wilde and said it was sent...

PissedConsumer1728784
Customer service
1 (3 reviews)
1.3 (320 reviews)
Reviewer's quote

I have faxed RBC a really urgent request for a document I need and these people could not even bother to reply back to me. NONE of the Branches ever pick up!!! Not even by mistake!The advisors keep conflicting each other...Literally one told me contact the branch and the other told me don't contact...

Deeksha A

...not on the statement, can't find it in the papers that come with the card (just a range) I phone for info - it is a weekend yes but many company's have tele service help, so closed till Monday. Maybe I can find some info online in my account. I log in and am intercepted with a screen with all the benefits of going...

glenn P

Royal Bank Of Canada and Scotiabank Pros and Cons

Pros
  • There a bank
  • Use to be good service
  • Staff at the branch
  • Scotiabank until this rediculous incident
Cons
  • Ridiculous fees that keep increasing
  • Phone system insensitive to the customer
  • Lack of training
  • Customer service
  • Lack of customer service
  • Dishonesty

Royal Bank Of Canada and Scotiabank Most Positive Reviews

Top rated reviews
No votes
5

Bank Trying to deactivate my automatic payments to another to another account oct 31 or at christmas 21. Have made...

Royal Bank Of Canada and Scotiabank Most Critical Reviews

Lowest rated reviews
1

Royal Bank of Canada gave my wife my company account client card and pin without my permission. Especially she is not...

1

I was approved for Gov't of Canada Disabiltiy (Colon Cancer Patient) prior to Christmas and was receiving Retirement Pen...

Royal Bank Of Canada and Scotiabank Latest Reviews

Recent published reviews
1

My previous entertainment for 15,000 show up as resolved at 15. This system is not reliable!

Read all 9 reviews
1

A never ending melodrama of deceit and negligent representation by the bank staff at Courtenay Scotia bank. We sent a...

Read all 578 reviews

Royal Bank Of Canada and Scotiabank Products and Services

Most reviewed product and services
No votes
  • Scotiabank Customer Care (176 reviews)
  • Scotiabank Account (63 reviews)
  • Scotiabank Banking Service (54 reviews)