PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roto Rooter and Vip Steemer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roto Rooter
Vip Steemer

Roto Rooter and Vip Steemer Overview

Total reviews 638 2
Company responses 0 0
Issues resolved 3 0

Roto Rooter and Vip Steemer Consumer Ratings

Rank
27 out of 299 in Plumbing category
597 out of 1748 in Service Centers and Repairs category
Customer service
21 in category
508 in category
Price Affordability
24 in category
472 in category
Reliability
20 in category
377 in category
Product or Service Quality
18 in category
464 in category

Roto Rooter and Vip Steemer Rating Details

Customer service
1.5 (159 reviews)
1 (1 review)
Reviewer's quote

...After calling customer service 3 times, the call kept getting dropped on their end, they said they were backed up and wanted to reschedule to another day. They are not dependable!..

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I had a leak in my basement and I was desperate . It was on a Sunday so I searched to see if I can find someone to respond quickly, Few companies responded but before I even make a decision he was at my property already. I guess he was broke and he needed money badly. I gave him a benefit of the...

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Price Affordability
1.3 (139 reviews)
1 (1 review)
Reviewer's quote

The manager told me the technician working for me was Eric and not Joe, citing this as well as the different service as cause for the 3x price difference. Upon asking what service my neighbor got versus what I got, I was told I received the Hyrdo-Jet service, while my neighbors only received the...

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No items

Reliability
1.5 (129 reviews)
1 (1 review)
Reviewer's quote

i had a leaking toliet and was told it was an easy fix. $500 dollars later i thought i received a great deal based on plumber but come to find out he charged triple what other companies charged and he never let me see what eh did so i amnot even sure he fixed the problemay awayst

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No items

Product or Service Quality
1.6 (121 reviews)
1 (1 review)
Reviewer's quote

...The contractor site told me that I was given a choice of a $500 service and a $1500 service for the same work, and I chose the $1500 serve. I don't understand why do they lie like this. They denied that when I order the service that I have asked for the same serve that my neighbors had received...

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No items

Roto Rooter and Vip Steemer Pros and Cons

Pros
  • Nah
  • I wish i have never used them
  • Courteousness of dispatcher
No votes
Cons
  • Poor customer service
  • Overpriced
  • Being massively overcharged
  • Money graber liar
  • Julian iwundu is an arrogrant unprofessional liar
  • Greed

Roto Rooter and Vip Steemer Most Positive Reviews

Top rated reviews
5

I noticed my sewer cleanout was baking up. I called Roto-Rooter and evidently they send out a request to anyone within...

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No votes
5

Roto rooter totally rocks. Very professional and reasonable. The rep ronnie was awesome and did a treat jon on my water...

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No votes

Roto Rooter and Vip Steemer Most Critical Reviews

Lowest rated reviews
1

I needed the pipe snaked at my small business, access to the pipe was easy (in the middle of the parking lot) they...

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1

I had a leak in my basement and I was desperate . It was on a Sunday so I searched to see if I can find someone to...

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1

I called this company needing an easy cap removed off of a pipe. I was told that I would have a technician out in 1...

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No votes

Roto Rooter and Vip Steemer Latest Reviews

Recent published reviews
1.8

i had a leaking toliet and was told it was an easy fix. $500 dollars later i thought i received a great deal based on...

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No votes

Hired this company to do repairs after a flood in my basement in February 2017. Initially the service was very...

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1.8

Asked Roto -Rooter to change out 2 boiler valves in one of my rental duplexes. After 2 visits and $550 later, only one...

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No votes

Roto Rooter and Vip Steemer Products and Services

Most reviewed product and services
  • Roto Rooter Plumbing Service (200 reviews)
  • Roto Rooter Repair (49 reviews)
  • Roto Rooter Replacement (8 reviews)
  • Vip Steemer Flood Restoration (2 reviews)