Roto Rooter vs Servpro

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Roto Rooter

Household Services
  • 1 ISSUES RESOLVED
  • 456 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Came on time 4
  • Courteousness of dispatcher 2
  • Job well done 2
  • Repairman 2
  • Worked all hours 2

Customers don't like

  • Overpriced14
  • Being massively overcharged9
  • Poor customer service9
  • Crazy hourly rate5
  • Way they swindle customers4

Products by Roto Rooter

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Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Initial quick response 2
  • Friendly technicians 1
  • Initial work estimate and diagram complete with job description 1

Customers don't like

  • Dishonesty4
  • Bill for services they do not perform2
  • Poor customer service2
  • Theives1
  • Yelled at by owner1

Products by Servpro

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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