Roto Rooter vs Sears Home Services

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Roto Rooter

Household Services
  • 1 ISSUES RESOLVED
  • 454 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Came on time 4
  • Courteousness of dispatcher 2
  • Job well done 2
  • Repairman 2
  • Worked all hours 2

Customers don't like

  • Overpriced14
  • Being massively overcharged9
  • Poor customer service9
  • Crazy hourly rate5
  • Way they swindle customers4

Products by Roto Rooter

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1016 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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