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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1765 TOTAL REVIEWS
  • $41.3K CLAIMED LOSSES
  • $104 AVERAGE LOSS
2.0
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 21
  • Website 10
  • Styles 7
  • Service 7
  • Excellent price 7

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing8
  • Horrible customer service6
  • Ridiculous sizing5
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 867 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $217 AVERAGE LOSS
2.0
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 15
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Customer service12
  • Exchange policy10
  • Misinformation9
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1250842

There is absolutely NO comparison. Zulily is a legitimate website with great customer service, while Rosegal is a Chinese scammer company that shows you pretty stolen pictures and sends you something that maybe sort of looks like what they showed you, only made out of extremely low-quality, Halloween-costume-like materials made with sub-standard craftsmanship and odd sizing. Returns have to be sent to China, buyer pays very high shipping cost, and refunds are almost impossible to get.