PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
2.3
Zulily
2.2
Rosegal
Zulily

Rosegal and Zulily Overview

Total reviews 2360 1393
Company responses 0 0
Issues resolved 17 9

Rosegal and Zulily Consumer Ratings

Rank
650 out of 4768 in Footwear and Clothing category
728 out of 4768 in Footwear and Clothing category
Customer service
527 in category
530 in category
Website
595 in category
548 in category
Product or Service Quality
702 in category
684 in category
Delivery Service
654 in category
836 in category

Rosegal and Zulily Rating Details

Customer service
1.9
(952 reviews)
1.9
(538 reviews)
Reviewer's quote

I ordered a top and a pair of shorts but instead I received two of the same tops and I'm not able to contact anybody in customer service call them to place your order and do not do it online..

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...Hopefully not many more people are having this problem, and I hope customer service replies quick..

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Website
2.5
(943 reviews)
2.6
(525 reviews)
Reviewer's quote

...The online live chat button on Rosegal's website is not working and neither is being able to submit a ticket from there! I am at a loss for what to do, as no form of communication is working with them! Ugh..

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...Have tried to go online for a month now to use my balance but there Website is down for maintenance supposedly. The really annoys me. I have been a loyal customer for 20+ years...

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Product or Service Quality
2.1
(893 reviews)
2.2
(497 reviews)
Reviewer's quote

Am not paying for a service when I made an order I should be able to just get help with their merchandise..

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...As of December 22nd, there is no longer a customer service department. Unfortunately, the business has closed, and you will no longer be able to submit orders, returns, or receive customer service..

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Delivery Service
2.1
(878 reviews)
1.9
(487 reviews)
Reviewer's quote

...โ€ Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

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I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

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Rosegal and Zulily Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Useless customer service
  • Quality was awful
  • Horrible customer service
  • Customer service
  • Long shipping time
  • Exchange policy

Rosegal and Zulily Most Positive Reviews

Top rated reviews
5

Double billed me for orders. Sizes are based for tiny women! My first order I ordered a large and it was fine so I...

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5

I absolutely love the customer service provided by this company. When you order online you risk sizing but that is not...

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5

I've ordered from RoseGal several times. Before ordering from RoseGal know that the products come from China. As such,...

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5

Where is your company Zulily located in Baltimore, MD?

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Rosegal and Zulily Most Critical Reviews

Lowest rated reviews
1

They took my money and i cant get in toich with them 3 months no delivery no answe to email do not buy from them i...

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1

DO NOT BUY FROM THIS COMPANY Ordered and paid for 3 items. 1 arrived 6 weeks later others not in sight.item not as...

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1

I ordered sku20701**** dark red size 3 x I never received the shirt please send or refund my money funny none of your...

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1

Won't support customers and numbers don't work no contact works no email no details on orders orders don't show up

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Rosegal and Zulily Latest Reviews

Recent published reviews
5

ROSE GAL has been a great company for me to online shop! Their clothes are well-made and easy to wash/dry, comfortable....

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3

I ordered from the site when the items were on sale, then they disappeared, and cant track my order. It has been 2 1/2...

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No votes

I have been trying to login and use my passwords,they kept repeating the same thing my email and password is already on...

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5

Hi I used to work here. As of December 22nd, there is no longer a customer service department. Unfortunately, the...

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