PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Zulily

Rosegal and Zulily Overview

Total reviews
2029
984
Company responses
0
0
Issues resolved
14
4

Rosegal was first mentioned on PissedConsumer on Nov 6, 2014 and since then this brand received 2029 reviews. It is 1045 reviews more than Zulily received since Dec 17, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Rosegal customer support team than with Zulily customer service.

Rosegal and Zulily Consumer Ratings

Rank
274 out of 2295 in Footwear and Clothing category
301 out of 2295 in Footwear and Clothing category
Website
267 in category
269 in category
Customer service
178 in category
200 in category
Product or Service Quality
202 in category
276 in category

According to consumer ratings and reviews, Rosegal ranks 27 points higher in the Footwear and Clothing category than Zulily. People gave Rosegal 2.5 stars for Website criterion in Footwear and Clothing category and it is 634 points higher than the worst rated brand in this category. At the same time, Zulily was rated 2.5 stars for Website criterion in this category and it is 632 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Rosegal has a higher rating than Zulily. Regarding Product or Service Quality criterion, consumers gave Rosegal 2.1 stars and it is 78% greater than other in category. Zulily however was rated 1.9 stars and it is 69% greater than other in category.

Rosegal and Zulily Rating Details

Website
2.5 (841 reviews)
2.5 (369 reviews)
Reviewer's quote

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane

I've been unable to access my account -not even to check on my current orders because when I go to the website directly or try to access it through emails from Zulily I keep getting an all-white page which says: "We are sorry...

Rhonda L
Customer service
1.9 (839 reviews)
1.8 (364 reviews)
Reviewer's quote

...Wrangled with the ABSOLUTE JOKE of a customer service department for WEEKS to get a return address to ship the items back (on my own dime!) with appropriate tracking. An agent of the company signed for the package on November 25, 2019, and I have yet to receive my refund! I implore you to BEWARE!..

Bethanee

I reached out to customer service and was told normal (even if they messed up) customer pays shipping but they would credit my account this time, also they refuse refunds to original payment so you get a store credit. So you are forces to buy something else from them and hope it is right, but dont...

PissedConsumer1714262
Product or Service Quality
2.1 (799 reviews)
1.9 (352 reviews)
Reviewer's quote

Out of the 9 shirts I had received, only 3 fit correctly and the quality on those was really sketchy. The fabric was very thin and see through and the stitching was off in places or had threads hanging off. When I contacted them about a return, it took several back and forth messages over several...

PissedConsumer1667062

Terrible service Dispute numerous email to them regarding the status of my order (order over $1000) and email co formations from them that it had shipped I suddenly received notification from my paypal NOT Zulily that my order was returned? Zulily simply said sorry..

Jailan

Rosegal and Zulily Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Variety of products
  • Website
  • How their website looked
Cons
  • Useless customer service
  • Quality was awful
  • Sizing
  • Long shipping time
  • Customer service
  • Exchange policy

Rosegal and Zulily Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

Rosegal and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

Rosegal and Zulily Latest Reviews

Recent published reviews
4.6

I really like most of my order but I didn't know how to order on sizing. Some customers recommended going up two sizes...

Read all 2029 reviews
3.3

I've been unable to access my account -not even to check on my current orders because when I go to the website directly...

Read all 984 reviews

Rosegal and Zulily Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (344 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (137 reviews)
  • Zulily Shipping Service (124 reviews)
  • Zulily Clothing (108 reviews)
  • Zulily Dress (52 reviews)