PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal

Rosegal

Not enough votes
Zulily

Zulily

Not enough votes
Rosegal
Zulily

Rosegal and Zulily Overview

Total reviews
2010
978
Company responses
0
0
Issues resolved
14
4

Rosegal was first mentioned on PissedConsumer on Nov 6, 2014 and since then this brand received 2010 reviews. It is 1032 reviews more than Zulily received since Dec 17, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Rosegal customer support team than with Zulily customer service.

Rosegal and Zulily Consumer Ratings

Rank
269 out of 2467 in Footwear and Clothing category
292 out of 2467 in Footwear and Clothing category
Website
253 in category
254 in category
Customer service
169 in category
192 in category
Product or Service Quality
190 in category
255 in category

According to consumer ratings and reviews, Rosegal ranks 23 points higher in the Footwear and Clothing category than Zulily. People gave Rosegal 2.5 stars for Website criterion in Footwear and Clothing category and it is 593 points higher than the worst rated brand in this category. At the same time, Zulily was rated 2.5 stars for Website criterion in this category and it is 592 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Rosegal has a higher rating than Zulily. Regarding Product or Service Quality criterion, consumers gave Rosegal 2.2 stars and it is 78% greater than other in category. Zulily however was rated 1.9 stars and it is 70% greater than other in category.

Rosegal and Zulily Rating Details

Website
2.5 (833 reviews)
2.5 (366 reviews)
Reviewer's quote

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane

...was not good enough and when they were suppose to apply the credit back to my credit card I got a store credit and then was told to refrain from using the website. So I am out the money and the store credit will sit there however they don't follow there own damage policy and no matter how much documentation you have they don't care! I won't waste time on a company who...

Jennifer g
Customer service
1.9 (832 reviews)
1.8 (361 reviews)
Reviewer's quote

I ordered two hooded fur jackets, cowl sweater top, black top and tongsThe price was reasonable but the quality is horrible.The hooded jackets looked like a cheap stuffed animal and so small my daughter who wears a size 2 had trouble getting it on.The cowl neck sweater was shoved into a small bag...

PissedConsumer1626261

I reached out to customer service and was told normal (even if they messed up) customer pays shipping but they would credit my account this time, also they refuse refunds to original payment so you get a store credit. So you are forces to buy something else from them and hope it is right, but dont...

PissedConsumer1714262
Product or Service Quality
2.2 (795 reviews)
1.9 (349 reviews)
Reviewer's quote

Cutumer r rud an i want my money back never got my product want my refund back..

Walt

Return policy is a BIG RIP off. Must use a label emailed to you and the cost of $8.95 id deducted from your purchase price. Then u get store credit for any remaining monies. Sizing is way way off.

PissedConsumer1687428

Rosegal and Zulily Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Variety of products
  • Website
  • How their website looked
Cons
  • Useless customer service
  • Quality was awful
  • Sizing
  • Long shipping time
  • Customer service
  • Exchange policy

Rosegal and Zulily Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (341 reviews)
  • Rosegal Clothing (169 reviews)
  • Rosegal Customer Care (137 reviews)
  • Zulily Shipping Service (123 reviews)
  • Zulily Clothing (108 reviews)
  • Zulily Dress (52 reviews)