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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1245 TOTAL REVIEWS
  • $38.9K CLAIMED LOSSES
  • $109 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Service 5

Customers don't like

  • Useless customer service18
  • Quality was awful11
  • Sizing7
  • Never received5
  • Ridiculous sizing5
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 722 TOTAL REVIEWS
  • $27.8K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1250842

There is absolutely NO comparison. Zulily is a legitimate website with great customer service, while Rosegal is a Chinese scammer company that shows you pretty stolen pictures and sends you something that maybe sort of looks like what they showed you, only made out of extremely low-quality, Halloween-costume-like materials made with sub-standard craftsmanship and odd sizing. Returns have to be sent to China, buyer pays very high shipping cost, and refunds are almost impossible to get.