PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Zulily

Rosegal and Zulily Overview

Total reviews
2167
1091
Company responses
0
0
Issues resolved
14
6

Rosegal and Zulily Consumer Ratings

Rank
329 out of 2047 in Footwear and Clothing category
323 out of 2047 in Footwear and Clothing category
Website
299 in category
286 in category
Customer service
199 in category
201 in category
Product or Service Quality
236 in category
249 in category
Delivery Service
245 in category
338 in category

Rosegal and Zulily Rating Details

Website
2.5 (879 reviews)
2.6 (408 reviews)
Reviewer's quote

...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

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Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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Customer service
1.9 (878 reviews)
1.9 (411 reviews)
Reviewer's quote

I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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I spoke to the credit card issuer who cancelled the card and stopped the charge as well as zulily customer service rep who saw the fraudulent charge and supposedly stopped the order. So today 7/16 I receive an email the order has been shipped. I try to call and cant get a live person I also sent an...

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Product or Service Quality
2.1 (831 reviews)
2.1 (387 reviews)
Reviewer's quote

This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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This has never happened before, Ive been more than happy with most of all the products Ive received from this company until now. I ordered this bag in April for my daughters birthday next month and see pics below to see what I received What I ordered - what I received. Clearly not the same product..

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Delivery Service
2.1 (807 reviews)
1.8 (371 reviews)
Reviewer's quote

...” Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

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I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

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Rosegal and Zulily Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Useless customer service
  • Quality was awful
  • Horrible customer service
  • Customer service
  • Long shipping time
  • Exchange policy

Rosegal and Zulily Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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Rosegal and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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Rosegal and Zulily Latest Reviews

Recent published reviews
No votes

I want my money put back on my credit card has been a month item #zb2006061517067103

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1

All our accounts have been hacked so take care on your end of the customers

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2

I have been trying to return a top I received as a gift.
It does not fit.
I do not have an order number because I received...

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No votes

I recently received an email saying that I owe over 79.00 for a 53.00 order and I never received an invoice! It’s bad...

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Rosegal and Zulily Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (354 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)
  • Zulily Shipping Service (129 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)