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Rosegal

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 1140 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 21
  • Website 9
  • Pictures 6
  • Never received order 4
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service51
  • Quality was awful23
  • Sizing10
  • Scam9
  • Sizing was way off9
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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 9
  • How their website looked 6
  • That they have new items daily 5
  • Website 5
  • Variety of items 4

Customers don't like

  • Misinformation21
  • Long shipping time18
  • Exchange policy13
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous #1250842
There is absolutely NO comparison. Zulily is a legitimate website with great customer service, while Rosegal is a Chinese scammer company that shows you pretty stolen pictures and sends you something that maybe sort of looks like what they showed you, only made out of extremely low-quality, Halloween-costume-like materials made with sub-standard craftsmanship and odd sizing. Returns have to be sent to China, buyer pays very high shipping cost, and refunds are almost impossible to get.