PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whatsmode and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whatsmode
Rosegal

Whatsmode and Rosegal Overview

Total reviews 310 2151
Company responses 0 0
Issues resolved 5 14

Whatsmode and Rosegal Consumer Ratings

Rank
829 out of 2100 in Footwear and Clothing category
350 out of 2100 in Footwear and Clothing category
Delivery Service
509 in category
245 in category
Customer service
465 in category
197 in category
Website
644 in category
302 in category
Advertised vs Delivered
441 in category
187 in category

Whatsmode and Rosegal Rating Details

Delivery Service
1.1 (143 reviews)
2.1 (808 reviews)
Reviewer's quote

Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo. We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo...

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...” Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

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Customer service
1.2 (132 reviews)
1.9 (878 reviews)
Reviewer's quote

I would never again purchase an item from this company! I ordered some boots almost 2 months ago and mony was taken from my account yet never received the item i ordered, never got a refund, and never got anybody to answer through customer service...

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Website
1.5 (122 reviews)
2.5 (878 reviews)
Reviewer's quote

I ordered a leather vest & a leather top hat, never recieved anything, gave this website if i had any questions, order # 16768 & 23135 can you get the tracking numbers for me..

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...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

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Advertised vs Delivered
1.2 (121 reviews)
2 (748 reviews)
Reviewer's quote

bought shoes that took over 2 months ++ to ship -- uncomfortable -- very very cheap material -- and writing ALL over shoes that wasn't advertised in description! now want me to pay MORE to return them! I literally wouldn't even donate these to a homeless shelter!! in the garbage . along with $40..

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...It is now June 26th and nothing has been delivered. Their customer service is horrible. DO NOT BUY from them..

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Whatsmode and Rosegal Pros and Cons

Pros
  • Horrid
  • Customer service was responsive
  • I liked the collection and their price tag
  • Affordable pricing
  • Website
  • Styles
Cons
  • No delivery of products purchased
  • Will never buy from them ever again
  • Anything about the company since they are thieves
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Whatsmode and Rosegal Most Positive Reviews

Top rated reviews
5

I was thinking of ordering some sweat shirts but was confused where to purchase it from. Whatsmode came to my rescue. Th...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

Ordered boots in January contacted several times no response

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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Whatsmode and Rosegal Most Critical Reviews

Lowest rated reviews
1

I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten m...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

I was charged within seconds but I didn’t receive any email confirming my purchase. 5 days later- I still haven’t...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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Whatsmode and Rosegal Latest Reviews

Recent published reviews
No votes

I placed an order for yellow sandal tennis over 2-3 months and never received.They were paid thru whatsmode for $33.98...

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1

i need my money its been 6-8 weeks keep getting the run aroundhedhno

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1

I placed an order for an intelligent escaping toy from Spacetechtoys on Jan 5th 2020. Whatsmode took my money of $23.98...

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No votes

HI there just woundering why l cant get on to my account l tryed to log on but it says access denied is there something...

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Whatsmode and Rosegal Products and Services

Most reviewed product and services
  • Whatsmode Shipping Service (193 reviews)
  • Whatsmode Customer Care (22 reviews)
  • Rosegal Shipping Service (355 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)