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Torrid
Rosegal

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Torrid

Torrid

2.1
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 475 TOTAL REVIEWS
Rank
259 out of 2417
in Footwear and Clothing category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    174
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    04:28
  • ISSUES RESOLVED
    11%
Top Products and Services
2.1
106 reviews
2
88 reviews
Bra
2.2
16 reviews
Rosegal

Rosegal

2.1
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1996 TOTAL REVIEWS
Rank
266 out of 2417
in Footwear and Clothing category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1460
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    02:23
  • ISSUES RESOLVED
    8%
Top Products and Services
2.3
345 reviews
2.4
170 reviews
3.2
139 reviews

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