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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1321 TOTAL REVIEWS
  • $39.5K CLAIMED LOSSES
  • $108 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Service 5

Customers don't like

  • Useless customer service18
  • Quality was awful11
  • Sizing7
  • Never received5
  • Ridiculous sizing5
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Torrid

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $450 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That the clothing comes in my size 5
  • Style 4
  • Gothic-inspired clothing 2
  • Stylish plus size fashion 2
  • Prices 2

Customers don't like

  • Customer service7
  • Phone customer service attitudes4
  • Quality3
  • Overpriced products2
  • Shipping is expensive2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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