PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TBdress and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TBdress
Rosegal

TBdress and Rosegal Overview

Total reviews 1090 2151
Company responses 0 0
Issues resolved 27 14

TBdress and Rosegal Consumer Ratings

Rank
638 out of 2094 in Footwear and Clothing category
346 out of 2094 in Footwear and Clothing category
Customer service
462 in category
201 in category
Website
521 in category
306 in category
Exchange, Refund and Cancellation Policy
436 in category
206 in category
Product or Service Quality
484 in category
246 in category

TBdress and Rosegal Rating Details

Customer service
1.2 (441 reviews)
1.9 (878 reviews)
Reviewer's quote

...Lousy customer service. Phone number located in Poland..

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Website
2 (434 reviews)
2.5 (878 reviews)
Reviewer's quote

I ordered a jacket from the website in January 2020, after a few weeks I was told it would be here in a week after 6 weeks they refused to give me tracking info refused a refund as the package was in transit...

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...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

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Exchange, Refund and Cancellation Policy
1.2 (414 reviews)
1.9 (772 reviews)
Reviewer's quote

I will like a tracking number for my items I order and I want a refund on the items y’all no longer have in stock it almost a month that I have no idea what going on with my order this is unexplainable and I need to no when i will receive my money back on my card and my items I will not be ordering...

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Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

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Product or Service Quality
1.4 (411 reviews)
2.1 (832 reviews)
Reviewer's quote

The dress is terrible cheap quality. I want to return the item..

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This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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TBdress and Rosegal Pros and Cons

Pros
  • Cute dresses
  • I like the designs
  • Cheap prices
  • Affordable pricing
  • Website
  • Styles
Cons
  • Horrible customer service
  • Unable to receive refund
  • Poor quality
  • Useless customer service
  • Quality was awful
  • Horrible customer service

TBdress and Rosegal Most Positive Reviews

Top rated reviews
5

Good day to you and the rest of staffs. My name is Miss Joan Shurland, one of your over seas customer. I brought a...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

i need a phone number for the company need to order a dress and do u all customoized dresses...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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TBdress and Rosegal Most Critical Reviews

Lowest rated reviews
1

Don't use this site! I went against the warnings and did, figuring how bad can it be? Let me tell you.

I ordered a dre...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

I have submitted an order for two. Coats back on Nov 30,2014.And would like somebody to call me order number...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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TBdress and Rosegal Latest Reviews

Recent published reviews
No votes

I'm unable to contact tbdress dress , that odd since they alway pop up on my phone , but now i order something there's...

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1

i need my money its been 6-8 weeks keep getting the run aroundhedhno

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No votes

I would like my money back for not receiving my items

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No votes

HI there just woundering why l cant get on to my account l tryed to log on but it says access denied is there something...

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TBdress and Rosegal Products and Services

Most reviewed product and services
  • Tbdress Dress (319 reviews)
  • Tbdress Shipping Service (204 reviews)
  • Tbdress Customer Care (39 reviews)
  • Rosegal Shipping Service (355 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)