PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TBdress and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TBdress
Rosegal

TBdress and Rosegal Overview

Total reviews
1003
2010
Company responses
0
0
Issues resolved
27
14

Rosegal was first mentioned on PissedConsumer on Nov 6, 2014 and since then this brand received 2010 reviews. It is 1007 reviews more than TBdress received since Dec 3, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with TBdress customer support team than with Rosegal customer service.

TBdress and Rosegal Consumer Ratings

Rank
505 out of 2465 in Footwear and Clothing category
269 out of 2465 in Footwear and Clothing category
Customer service
376 in category
169 in category
Website
443 in category
253 in category
Exchange, Refund and Cancellation Policy
355 in category
153 in category

According to consumer ratings and reviews, Rosegal ranks 236 points higher in the Footwear and Clothing category than TBdress. People gave TBdress 1.2 stars for Customer service criterion in Footwear and Clothing category and it is 531 points higher than the worst rated brand in this category. At the same time, Rosegal was rated 1.9 stars for Customer service criterion in this category and it is 738 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Rosegal has a higher rating than TBdress. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave TBdress 1.2 stars and it is 61% greater than other in category. Rosegal however was rated 1.9 stars and it is 83% greater than other in category.

TBdress and Rosegal Rating Details

Customer service
1.2 (429 reviews)
1.9 (832 reviews)
Reviewer's quote

...The quality is poor and the service from this company is lousy. There are many other U. S...

PissedConsumer1670817

I ordered two hooded fur jackets, cowl sweater top, black top and tongsThe price was reasonable but the quality is horrible.The hooded jackets looked like a cheap stuffed animal and so small my daughter who wears a size 2 had trouble getting it on.The cowl neck sweater was shoved into a small bag...

PissedConsumer1626261
Website
2 (423 reviews)
2.5 (833 reviews)
Reviewer's quote

...00 for the original shipping to me, but website says free shipping and satisfaction guaranteed. They lie. Many complaints have been filed...

Kelly D

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane
Exchange, Refund and Cancellation Policy
1.2 (401 reviews)
1.9 (731 reviews)
Reviewer's quote

Worse online store item never showed up I ordered a dress in April 2019 to wear in July 2919 never received......sent several email was told someone might have stole package tried contacting shipper waste of time I spent 139.00 I could have gone to a store in America fit on and purchase which I...

Claire s

You order look at the order wanted to take items off won’t let you reporting you been trying to do them s for an hour. I always liked you company but this is a sham

Patricia

TBdress and Rosegal Pros and Cons

Pros
  • Cute dresses
  • I like the designs
  • Cool wardrobe
  • Affordable pricing
  • Website
  • Styles
Cons
  • Horrible customer service
  • Poor quality
  • Unable to receive refund
  • Useless customer service
  • Quality was awful
  • Sizing

TBdress and Rosegal Most Positive Reviews

Top rated reviews
5

Good day to you and the rest of staffs. My name is Miss Joan Shurland, one of your over seas customer. I brought a...

5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

TBdress and Rosegal Most Critical Reviews

Lowest rated reviews
1

Don't use this site! I went against the warnings and did, figuring how bad can it be? Let me tell you.

I ordered a dre...

1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

TBdress and Rosegal Latest Reviews

Recent published reviews
1

I bought a dress and it was not what I had ordered from the picture I have seen. I hope you can give me a CALL BACK OR...

Read all 1003 reviews
1

I am not as tech savvy as most. When I want to buy something online, I do my research. The reviews for Rosegal were...

Read all 2010 reviews

TBdress and Rosegal Products and Services

Most reviewed product and services
  • Tbdress Dress (309 reviews)
  • Tbdress Shipping Service (191 reviews)
  • Tbdress Customer Care (39 reviews)
  • Rosegal Shipping Service (341 reviews)
  • Rosegal Clothing (169 reviews)
  • Rosegal Customer Care (137 reviews)