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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1322 TOTAL REVIEWS
  • $39.5K CLAIMED LOSSES
  • $108 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Service 5

Customers don't like

  • Useless customer service18
  • Quality was awful11
  • Sizing7
  • Never received5
  • Ridiculous sizing5
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Steve Madden

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $12.2K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Products 2
  • Style 1
  • Waiting for my order number 11773392 to be resolved 1

Customers don't like

  • Customer service and return policy4
  • Customer service and online returns3
  • Return policy3
  • Ridiculous return policy and lack of clear stores2
  • Staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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