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Rosegal

Footwear and Clothing
  • 9 ISSUES RESOLVED
  • 1167 TOTAL REVIEWS
  • $38.2K CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service54
  • Quality was awful23
  • Delivery speed10
  • Sizing10
  • Sizing was way off9
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Shopify

Hosting
  • 1 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $79.6K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Easy to setup 4
  • Easy to navigate the website 3
  • Good way to get started with e-commerce 2
  • Nothing this has fully pissed me off 1
  • Tech support 1

Customers don't like

  • Being scammed6
  • Deceptive payment5
  • No point of contact for payment department4
  • Customer service and way they handled my store closing3
  • Fraud advertisement3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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