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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1343 TOTAL REVIEWS
  • $39.6K CLAIMED LOSSES
  • $108 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Service 5
  • Excellent price 5

Customers don't like

  • Useless customer service18
  • Quality was awful11
  • Sizing7
  • Ridiculous sizing5
  • Never received5
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Shoebuy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $62 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Great selection 1
  • Agent on the phone was nice 1

Customers don't like

  • Return policy4
  • Failure to notify customers of the new restocking fee4
  • Lousy customer service3
  • Hidden cost restock fee that no one mentioned3
  • Refund policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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