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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1421 TOTAL REVIEWS
  • $39.9K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Affordable pricing 22
  • Website 9
  • Pictures 6
  • Service 5
  • Excellent price 5

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Ridiculous sizing5
  • Never received5
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  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $16.2K CLAIMED LOSSES
  • $235 AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • It looks nice 1
  • I found the part on the web site 1
  • Everyone i spoke to except for melanie 1

Customers don't like

  • Poor customer service3
  • Supervisor would not take call2
  • Poor service2
  • Mistake - no recourse2
  • I still do not have my part2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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