PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sammydress and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sammydress
Rosegal

Sammydress and Rosegal Overview

Total reviews 86 2151
Company responses 0 0
Issues resolved 1 14

Sammydress and Rosegal Consumer Ratings

Rank
643 out of 2105 in Footwear and Clothing category
352 out of 2105 in Footwear and Clothing category
Customer service
327 in category
197 in category
Website
518 in category
307 in category
Diversity of Products or Services
599 in category
350 in category
Exchange, Refund and Cancellation Policy
374 in category
204 in category

Sammydress and Rosegal Rating Details

Customer service
1.4 (36 reviews)
1.9 (878 reviews)
Reviewer's quote

...The customer service was appalling and the company is a disgrace. Biggest waste of my time and money and I would never ever reccommend them to anyone. If you know what's good for you don't waste your time! ..

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Website
2 (34 reviews)
2.5 (878 reviews)
Reviewer's quote

...said you are not 2 people; you are the same person who is trying to scam us to get a free item!!! I said check our Paypal accounts that are linked to your website via previous purchases; we are 2 different people, me and my friend, and we have 2 total different names and IP addresses. They are liars. Stay...

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...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

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Diversity of Products or Services
1.7 (32 reviews)
2.5 (777 reviews)
Reviewer's quote

...I was unsatisfied with a little products(like size difference or color difference) and when I found support center in Sammydress, they were very helpful that let me replace a new one. I think the service is very good. I won't say the quality is extremely good but at least it is fair for its price...

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The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like...

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Exchange, Refund and Cancellation Policy
1.4 (30 reviews)
1.9 (772 reviews)
Reviewer's quote

...I remember after purchase an item,the item became out of stock ,so I send an email and they ask me if I wanted to exchange the item or they will give me a refund . I received my money back quickly without any complaint. Afterwards ,they email me again to ask if i have any more query...

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Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

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Sammydress and Rosegal Pros and Cons

Pros
  • Price
  • Pricing
  • Affordable pricing
  • Website
  • Styles
Cons
  • Awful customer service
  • Substandard clothing
  • Response time to complaint
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Sammydress and Rosegal Most Positive Reviews

Top rated reviews
4.7

Need tracking number. Or, if sammy dress is it postal us service by way of china post or hong kong express.

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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4.5

I always have good experiences with Sammy dress.I remember after purchase an item,the item became out of stock ,so I...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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Sammydress and Rosegal Most Critical Reviews

Lowest rated reviews
1

I ordered from sammydress and it took over 3 months to get my order and when I did the clothes were not what I ordered...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

I placed a order with Sammy Dress and I only got half the order, thinking that the other half would be in soon. The...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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Sammydress and Rosegal Latest Reviews

Recent published reviews
1

They lie through their teeth about their Get It Free offer. I referred a friend to register with them and had her to...

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1

i need my money its been 6-8 weeks keep getting the run aroundhedhno

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4.5

I bought some clothes in Sammydress when they are in clearance. The clothes are really cheap. When I received the items,...

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No votes

HI there just woundering why l cant get on to my account l tryed to log on but it says access denied is there something...

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Sammydress and Rosegal Products and Services

Most reviewed product and services
  • Sammydress Dress (17 reviews)
  • Sammydress Clothing (13 reviews)
  • Sammydress Shipping Service (5 reviews)
  • Rosegal Shipping Service (355 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)