PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Sammydress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Sammydress

Rosegal and Sammydress Overview

Total reviews
2028
86
Company responses
0
0
Issues resolved
14
1

Rosegal was first mentioned on PissedConsumer on Nov 6, 2014 and since then this brand received 2028 reviews. It is 1942 reviews more than Sammydress received since Oct 30, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Rosegal customer support team and Sammydress customer service.

Rosegal and Sammydress Consumer Ratings

Rank
274 out of 2293 in Footwear and Clothing category
519 out of 2293 in Footwear and Clothing category
Website
267 in category
469 in category
Customer service
178 in category
300 in category
Product or Service Quality
200 in category
405 in category

According to consumer ratings and reviews, Rosegal ranks 245 points higher in the Footwear and Clothing category than Sammydress. People gave Rosegal 2.5 stars for Website criterion in Footwear and Clothing category and it is 629 points higher than the worst rated brand in this category. At the same time, Sammydress was rated 2 stars for Website criterion in this category and it is 427 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Rosegal has a higher rating than Sammydress. Regarding Product or Service Quality criterion, consumers gave Rosegal 2.1 stars and it is 78% greater than other in category. Sammydress however was rated 1.4 stars and it is 55% greater than other in category.

Rosegal and Sammydress Rating Details

Website
2.5 (840 reviews)
2 (34 reviews)
Reviewer's quote

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane

...said you are not 2 people; you are the same person who is trying to scam us to get a free item!!! I said check our Paypal accounts that are linked to your website via previous purchases; we are 2 different people, me and my friend, and we have 2 total different names and IP addresses. They are liars. Stay...

Ali T
Customer service
1.9 (838 reviews)
1.4 (36 reviews)
Reviewer's quote

...Wrangled with the ABSOLUTE JOKE of a customer service department for WEEKS to get a return address to ship the items back (on my own dime!) with appropriate tracking. An agent of the company signed for the package on November 25, 2019, and I have yet to receive my refund! I implore you to BEWARE!..

Bethanee

...The customer service was appalling and the company is a disgrace. Biggest waste of my time and money and I would never ever reccommend them to anyone. If you know what's good for you don't waste your time! ..

Wylie
Product or Service Quality
2.1 (799 reviews)
1.4 (25 reviews)
Reviewer's quote

Out of the 9 shirts I had received, only 3 fit correctly and the quality on those was really sketchy. The fabric was very thin and see through and the stitching was off in places or had threads hanging off. When I contacted them about a return, it took several back and forth messages over several...

PissedConsumer1667062

...I was unsatisfied with a little products(like size difference or color difference) and when I found support center in Sammydress, they were very helpful that let me replace a new one. I think the service is very good. I won't say the quality is extremely good but at least it is fair for its price...

Lilianna

Rosegal and Sammydress Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Price
  • Pricing
Cons
  • Useless customer service
  • Quality was awful
  • Sizing
  • Awful customer service
  • Substandard clothing
  • Response time to complaint

Rosegal and Sammydress Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

4.5

I always have good experiences with Sammy dress.I remember after purchase an item,the item became out of stock ,so I...

Rosegal and Sammydress Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

1

I ordered from sammydress and it took over 3 months to get my order and when I did the clothes were not what I ordered...

Rosegal and Sammydress Latest Reviews

Recent published reviews
1

I have attempted to contact these people to inform them that they have been shipping my purchased merchandise to the...

Read all 2028 reviews
1

They lie through their teeth about their Get It Free offer. I referred a friend to register with them and had her to...

Read all 86 reviews

Rosegal and Sammydress Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (344 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (137 reviews)
  • Sammydress Dress (17 reviews)
  • Sammydress Clothing (13 reviews)
  • Sammydress Shipping Service (5 reviews)