PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Sammydress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Sammydress

Rosegal and Sammydress Overview

Total reviews 2179 86
Company responses 0 0
Issues resolved 14 1

Rosegal and Sammydress Consumer Ratings

Rank
367 out of 2142 in Footwear and Clothing category
687 out of 2142 in Footwear and Clothing category
Customer service
215 in category
363 in category
Website
339 in category
573 in category
Product or Service Quality
272 in category
530 in category
Delivery Service
279 in category
448 in category

Rosegal and Sammydress Rating Details

Customer service
1.9 (887 reviews)
1.4 (36 reviews)
Reviewer's quote

I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

Read full review

...The customer service was appalling and the company is a disgrace. Biggest waste of my time and money and I would never ever reccommend them to anyone. If you know what's good for you don't waste your time! ..

Read full review
Website
2.5 (885 reviews)
2 (34 reviews)
Reviewer's quote

...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

Read full review

...said you are not 2 people; you are the same person who is trying to scam us to get a free item!!! I said check our Paypal accounts that are linked to your website via previous purchases; we are 2 different people, me and my friend, and we have 2 total different names and IP addresses. They are liars. Stay...

Read full review
Product or Service Quality
2.1 (841 reviews)
1.4 (25 reviews)
Reviewer's quote

This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

Read full review

...I was unsatisfied with a little products(like size difference or color difference) and when I found support center in Sammydress, they were very helpful that let me replace a new one. I think the service is very good. I won't say the quality is extremely good but at least it is fair for its price...

Read full review
Delivery Service
2.1 (817 reviews)
1.6 (19 reviews)
Reviewer's quote

...” Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

Read full review

...then the product is not even the right size, then you send them photos for proof and you get nothing in return, no refunds, no sympathy, horrible customer service, I absolutely hate them! I have tried and tried and tried to reason with them but they just send can messages as if they do not care about my needs as a consumer, I will...

Read full review

Rosegal and Sammydress Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Price
  • Pricing
Cons
  • Useless customer service
  • Quality was awful
  • Horrible customer service
  • Awful customer service
  • Substandard clothing
  • Response time to complaint

Rosegal and Sammydress Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Read full review
4.7

Need tracking number. Or, if sammy dress is it postal us service by way of china post or hong kong express.

Read full review
5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

Read full review
4.5

I always have good experiences with Sammy dress.I remember after purchase an item,the item became out of stock ,so I...

Read full review

Rosegal and Sammydress Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Read full review
1

I ordered from sammydress and it took over 3 months to get my order and when I did the clothes were not what I ordered...

Read full review
1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

Read full review
1

I placed a order with Sammy Dress and I only got half the order, thinking that the other half would be in soon. The...

Read full review

Rosegal and Sammydress Latest Reviews

Recent published reviews
2

*** I placed an order and now I have yet to receive it. it's been over a month. I called you guys to get information on...

Read full review
1

They lie through their teeth about their Get It Free offer. I referred a friend to register with them and had her to...

Read full review
5

They said it will be here between 18th - 22

Read full review
4.5

I bought some clothes in Sammydress when they are in clearance. The clothes are really cheap. When I received the items,...

Read full review

Rosegal and Sammydress Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (356 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Dress (108 reviews)
  • Sammydress Dress (17 reviews)
  • Sammydress Clothing (13 reviews)
  • Sammydress Shipping Service (5 reviews)