PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
Rosegal

Rosewe and Rosegal Overview

Total reviews
1773
2099
Company responses
0
0
Issues resolved
8
14

Rosewe and Rosegal Consumer Ratings

Rank
631 out of 1972 in Footwear and Clothing category
316 out of 1972 in Footwear and Clothing category
Customer service
464 in category
196 in category
Website
538 in category
287 in category
Exchange, Refund and Cancellation Policy
429 in category
200 in category
Diversity of Products or Services
600 in category
336 in category

Rosewe and Rosegal Rating Details

Customer service
1.1 (711 reviews)
1.9 (857 reviews)
Reviewer's quote

...Don't purchase from Rosewe in China!! No customer service phone number!!..

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...it's very hard to send things back I've been ordering things from rosegal for a few years now and they are more expensive and they have absolutely no good customer service like you did before. I will never shop at rosegal again even though they owe me money or...

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Website
1.8 (659 reviews)
2.5 (858 reviews)
Reviewer's quote

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

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...who promptly told me that my order shipped the day before (on the last date of the delivery range) with a new delivery date range 3-5 WEEKS after what the website had promised. Had I known the ACTUAL delivery dates I NEVER would have placed the order. They DID PROMPLY take my monies for the order the day the order was...

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Exchange, Refund and Cancellation Policy
1.1 (640 reviews)
1.9 (754 reviews)
Reviewer's quote

...For example, system asked me if I wanted to "Exchange" or "Refund". I selected "Refund. " After I had gone through the 10 steps to return the item, including sending them the USPS tracking number (required), I received an e-mail reply asking if I wanted "Exchange" or "Refund...

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Can't get a answers on my refund. This is the worst company to do business with. I will never order from the company again!..

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Diversity of Products or Services
1.5 (587 reviews)
2.5 (760 reviews)
Reviewer's quote

My products never arrived! I asked for a refund or give the products ordered. Still recieved neither!This Company think they got away with stealing my money but what goes around comes around. I won't stop giving bad reviews until I get my refund! You will lose potential customers and more than the...

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The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like...

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Rosewe and Rosegal Pros and Cons

Pros
  • Very disatisfied
  • Selection of clothes
  • Prices
  • Affordable pricing
  • Website
  • Styles
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Useless customer service
  • Quality was awful
  • Sizing

Rosewe and Rosegal Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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Rosewe and Rosegal Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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Rosewe and Rosegal Latest Reviews

Recent published reviews
1

My first order was near Destiination. Pearland Tx. Now its heading by to Dallas Tx. Why is my order going backward...

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2.3

I was on the phone waiting on customer service for 23 mins would someone please call me 9122716967 Wheeler I would like...

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5

Do you have a catalog phone number my size xs petti like to shop xsp some small dont no how to put the order in the...

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No votes

I havent received my white blouse from Rosedale Rosedale I need to know I received all my items that my white blouse I...

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Rosewe and Rosegal Products and Services

Most reviewed product and services
  • Rosewe Shipping Service (304 reviews)
  • Rosewe Dress (277 reviews)
  • Rosewe Clothing (158 reviews)
  • Rosegal Shipping Service (350 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (138 reviews)