PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Rosewe

Rosegal and Rosewe Overview

Total reviews
2010
1689
Company responses
0
0
Issues resolved
14
7

Rosegal was first mentioned on PissedConsumer on Nov 6, 2014 and since then this brand received 2010 reviews. It is 321 reviews more than Rosewe received since Sep 23, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Rosegal customer support team than with Rosewe customer service.

Rosegal and Rosewe Consumer Ratings

Rank
269 out of 2460 in Footwear and Clothing category
548 out of 2460 in Footwear and Clothing category
Website
257 in category
497 in category
Customer service
176 in category
416 in category
Product or Service Quality
198 in category
425 in category

According to consumer ratings and reviews, Rosegal ranks 279 points higher in the Footwear and Clothing category than Rosewe. People gave Rosegal 2.5 stars for Website criterion in Footwear and Clothing category and it is 600 points higher than the worst rated brand in this category. At the same time, Rosewe was rated 1.8 stars for Website criterion in this category and it is 360 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Rosegal has a higher rating than Rosewe. Regarding Product or Service Quality criterion, consumers gave Rosegal 2.1 stars and it is 77% greater than other in category. Rosewe however was rated 1.3 stars and it is 50% greater than other in category.

Rosegal and Rosewe Rating Details

Website
2.5 (832 reviews)
1.8 (650 reviews)
Reviewer's quote

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G
Customer service
1.9 (831 reviews)
1.1 (696 reviews)
Reviewer's quote

I ordered two hooded fur jackets, cowl sweater top, black top and tongsThe price was reasonable but the quality is horrible.The hooded jackets looked like a cheap stuffed animal and so small my daughter who wears a size 2 had trouble getting it on.The cowl neck sweater was shoved into a small bag...

PissedConsumer1626261

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V
Product or Service Quality
2.1 (794 reviews)
1.3 (480 reviews)
Reviewer's quote

Cutumer r rud an i want my money back never got my product want my refund back..

Walt

...Too small cheap quality. Because I tried it on, they consider it damaged-it was not. Read the fine print- you are not allowed to see if it fits before making up your mind if you want it...

Tracy W

Rosegal and Rosewe Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Very disatisfied
  • Prices
  • What the dress looked like
Cons
  • Useless customer service
  • Quality was awful
  • Sizing
  • Poor customer service
  • Very poor service
  • Cannot return

Rosegal and Rosewe Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

Rosegal and Rosewe Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

Rosegal and Rosewe Latest Reviews

Recent published reviews
1

I am not as tech savvy as most. When I want to buy something online, I do my research. The reviews for Rosegal were...

Read all 2010 reviews

I order a dress from you guys my Order number is RR1911271942484947 my order was ordered November 272019 I asked for it...

Read all 1689 reviews

Rosegal and Rosewe Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (341 reviews)
  • Rosegal Clothing (169 reviews)
  • Rosegal Customer Care (137 reviews)
  • Rosewe Dress (271 reviews)
  • Rosewe Shipping Service (266 reviews)
  • Rosewe Clothing (157 reviews)