PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Rosewe

Rosegal and Rosewe Overview

Total reviews
2166
1818
Company responses
0
0
Issues resolved
14
9

Rosegal and Rosewe Consumer Ratings

Rank
328 out of 2047 in Footwear and Clothing category
659 out of 2047 in Footwear and Clothing category
Website
298 in category
553 in category
Customer service
199 in category
470 in category
Product or Service Quality
235 in category
485 in category
Delivery Service
245 in category
425 in category

Rosegal and Rosewe Rating Details

Website
2.5 (879 reviews)
1.8 (672 reviews)
Reviewer's quote

...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

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...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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Customer service
1.9 (878 reviews)
1.1 (721 reviews)
Reviewer's quote

I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Shipping is late, very late, cannot contact them for customer service..

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Product or Service Quality
2.1 (831 reviews)
1.3 (509 reviews)
Reviewer's quote

This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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...Rayne:angry: who the *** are these people responding to the e-mails?? The shipping address for returns are labeled as disposable service. I will contact better business borough as well as NBC 10 investigator HARRY HARRISTON asap. Im not about to pay ROSEWE...

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Delivery Service
2.1 (807 reviews)
1.5 (520 reviews)
Reviewer's quote

...” Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

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...S delivery service they used. UPS, DHL, Fed ex? It doesn't specify! Just says it was delivered when it wasn't! I immediately emailed Rosewe and waiting for a response. But regardless, I WILL NEVER order from them again...

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Rosegal and Rosewe Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
Cons
  • Useless customer service
  • Quality was awful
  • Horrible customer service
  • Poor customer service
  • Very poor service
  • Cannot return

Rosegal and Rosewe Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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Rosegal and Rosewe Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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Rosegal and Rosewe Latest Reviews

Recent published reviews
2

I have been trying to return a top I received as a gift.
It does not fit.
I do not have an order number because I received...

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2

i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel...

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No votes

Never received my order and yes I am pissed its been a month and still havent received it.

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5

I havent received my ticket to returning items back it saying still pending, so how long done it take to get a ticket

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Rosegal and Rosewe Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (354 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)
  • Rosewe Shipping Service (306 reviews)
  • Rosewe Dress (277 reviews)
  • Rosewe Clothing (159 reviews)