Start a new comparison
Delete

Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1838 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales representative 15
  • Showroom 8
  • Good price 8
  • Attentive sales person 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
Delete

West Elm

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 13 COMPANY RESPONSES
  • 494 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $888 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Design aesthetic 9
  • Merchandise 6
  • Design 6
  • Product design 5
  • Style and design 4

Customers don't like

  • Customer service23
  • Lack of action to fix the problem8
  • Late delivery6
  • Customer service response6
  • Delivery and product quality5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel