Rooms To Go vs Value City Furniture

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Rooms To Go

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 1664 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15

Products by Rooms To Go

No items

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Value City Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 501 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Sales people 5
  • Sales manager 1
  • Selection 1
  • Service tech 1
  • Showroom display 1

Customers don't like

  • Rude customer service9
  • Quality of furniture6
  • Not profesional manager5
  • Quality of furniture and repair5
  • Repair4

Products by Value City Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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