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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1760 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15
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The Room Place

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $90.1K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Gentlemen that sold me sofa 3
  • What i got at 1st 2
  • Furniture 1
  • Style of bed i received 1
  • Idea of giving this gift to my son 1

Customers don't like

  • Customer service10
  • False advertise and warranty6
  • Had no solution to the issue6
  • Poor quality of product and really bad customer service5
  • Delivery service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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