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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1714 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15
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The Dump

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $45.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Amy swanson-sales person 1
  • Sales person 1
  • Salesman 1
  • Store layout and selection 1
  • Upset 1

Customers don't like

  • Lousy customer service and no resolution5
  • Slow resolution to our bad purchase3
  • Customer service2
  • Very bad no help from customer service2
  • Product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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