Rooms To Go vs TempurPedic

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Rooms To Go

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 1661 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15

Products by Rooms To Go

No items

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TempurPedic

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Store where i purchaced 3
  • Answered the phone 2
  • Bed is amazing 2
  • Nice cs rep 1
  • Quality issue and warranty 1

Customers don't like

  • Customer service5
  • Terrible customer service5
  • Lack of customer service5
  • Mattress at all5
  • Warrant and customer service3

Products by TempurPedic

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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