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Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1860 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales representative 15
  • Showroom 9
  • Good price 8
  • Attentive sales person 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
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Sunjoy Industries

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • To be able to enjoy my new replaced cover 4
  • Website 2
  • Price 2
  • Prompt service 1
  • Original product 1

Customers don't like

  • Customer service is non-existent26
  • Inferior quility14
  • Warranty3
  • Way customer service decisions are made2
  • Quality of replacement cover2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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