Rooms To Go vs Star Furniture

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Rooms To Go

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 1661 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15

Products by Rooms To Go

No items

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Star Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $38.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability

No items

Customers don't like

  • Customer service4
  • Product4
  • Upper management3
  • Misrepresenting when the problem would be fixed1
  • Service department1

Products by Star Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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