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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1758 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15
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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 308 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • I have only delt with the store i purchased from 9
  • Color 8
  • Comfort 8
  • Look of the sofa 7
  • Comfort quality 6

Customers don't like

  • Quality and wearability13
  • Poor quality of material12
  • Cannot find any phone number to contact them10
  • Inferior quality for the price10
  • Poor quality8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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