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Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1860 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Showroom 9
  • Good price 8
  • Attentive sales person 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
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Sleepys

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 161 COMPANY RESPONSES
  • 428 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Selection 4
  • Showroom possibilities 3
  • Warranty service 2
  • People there were nice 2
  • Corporate customer service 2

Customers don't like

  • Misinformation7
  • Misinformed us6
  • Run-a-round4
  • Extra cost for exchange4
  • Terrible customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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