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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1693 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Showroom 8
  • Good price 7
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service29
  • Business ethics28
  • Defective product21
  • Customer service15
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Sleepys

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 416 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Selection 4
  • Showroom possibilities 3
  • Corporate customer service 2
  • Warranty service 2
  • Sales people i worked with - they were true advocates 1

Customers don't like

  • Terrible customer service20
  • Misinformed us15
  • Misinformation13
  • Salesman lied to us11
  • Extra cost for exchange7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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