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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1694 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Good price 8
  • Showroom 8
  • Attentive sales person 7
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics29
  • Defective product22
  • Being ignored15
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Sleep Train Mattress Centers

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $29.9K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales guy 2

Customers don't like

  • Loss of trust5
  • Salesperson lying to make a sale4
  • Customer service3
  • Very high return fee1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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