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Rooms To Go

Furniture and Decor
  • 12 ISSUES RESOLVED
  • 2003 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales representative 15
  • Showroom 10
  • Good price 8
  • Friendly sales person 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product11
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Sleep Train Mattress Centers

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $32.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales guy 4

Customers don't like

  • Customer service3
  • Salesperson lying to make a sale2
  • Return policy1
  • Mattress is not what they had described bad customer service1
  • Loss of trust1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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