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Rooms To Go

Furniture and Decor
  • 12 ISSUES RESOLVED
  • 2004 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Sales representative 15
  • Showroom 10
  • Good price 8
  • Friendly sales person 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product11
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Sears

Supermarkets and Malls
  • 28 ISSUES RESOLVED
  • 5193 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Price 20
  • I will like it when they are out of business 11
  • Product 9
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service165
  • Delivery experience27
  • Service18
  • Home delivery16
  • Whole process9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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