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Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1838 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales representative 15
  • Showroom 8
  • Good price 8
  • Attentive sales person 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $28.4K CLAIMED LOSSES
  • $326 AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Speed of delivery 1
  • Products i have previously received 1
  • Exchange policy 1
  • Ease of return 1
  • Ease of ordering and returning when it did not work 1

Customers don't like

  • Return policy7
  • Customer service5
  • Poor customer service and dishonesty4
  • Quality of rug2
  • No communication to let me know there was a problem2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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