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Room And Board
West Elm

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Room And Board

Room And Board

Not enough votes

  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 0 TOTAL REVIEWS
Rank
1286 out of 2098
in Furniture and Decor category
Rating Details
No votes
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No items
West Elm

West Elm

Has verified representatives
1.9
  • 14 ISSUES RESOLVED
  • 57 COMPANY RESPONSES
  • 639 TOTAL REVIEWS
Rank
239 out of 2098
in Furniture and Decor category
Rating Details
No votes
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
89 reviews
1.8
67 reviews
2
60 reviews

How would you compare Room And Board vs West Elm?

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Anonymous
#1428049

Room and Board has better furniture and has better customer service. West elm the furniture is "trendy" but poorly made.

They have a customer service that is very disorganized. From the number to call, to the furniture department, to the delivery. There is not any communication.

People want to help, but no one knows how to get anything done in an efficient and satisfactory manner. I would spend a little more to receive good quality products, and to have any issues resolved in an appropriate manner rather than deal with West Elm

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