Room And Board vs West Elm
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Room And Board
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- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 0 TOTAL REVIEWS
Rank
1265 out of 2039
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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AVG CALL DURATION00:00
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West Elm
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- 14 ISSUES RESOLVED
- 57 COMPANY RESPONSES
- 633 TOTAL REVIEWS
Rank
226 out of 2039
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
-
AVG CALL DURATION00:00
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated West Elm Reviews
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West Elm Emmerson Collection poor quality
I have been an admirer of West Elm, and thought they were were known for lifelong quality pieces. Not the case. We ordered the Emmerson reclaimed ta...
West Elm - Henry Sofa Sleeper Fail
Three months ago we received our Henry sofa with chaise (and sleeper). It’s has been rapidly degrading ever since, even with light use and good care....
West Elm - Jardine cardboard outdoor chairs
I bought 4 Jardine outdoor folding chairs and a bench 5 years ago. After 3 seasons I noticed black stains on the wood of one chair.. After four season...
West Elm - One nightmare after another
One nightmare after another....We bought the Drake sofa the end of October. They assured us we would have it by by Thanksgiving or the first week in D...
West Elm - Bad Quality Flannel Bedding Set
I ordered a flannel bedding set from West Elm- Queen sheet set, pillow cases, herringbone coverlet, Queen duvet cover. Right out of the package they s...
West Elm - Enzo seccional
Terrible design , material , cheap furniture with expensive tag price !
I call west elm to process a return as soon as the pieces were assembled.
I will...
I call west elm to process a return as soon as the pieces were assembled.
I will...
West Elm - 2 out of 3 purchases arrived damaged; paying more for poor quality!
I recently purchased a paulo bent lounge chair, a small table, along with a pair of classic cafe dining chairs altogether. The paulo bent lounge...
West Elm - Lucas swivel chair
Upon sitting in the chair one of legs sheared off exposing defective manufacturing. There is clearly a missed weld or existing crack in the metal...
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How would you compare Room And Board vs West Elm?
Room and Board has better furniture and has better customer service. West elm the furniture is "trendy" but poorly made.
They have a customer service that is very disorganized. From the number to call, to the furniture department, to the delivery. There is not any communication.
People want to help, but no one knows how to get anything done in an efficient and satisfactory manner. I would spend a little more to receive good quality products, and to have any issues resolved in an appropriate manner rather than deal with West Elm