Room And Board vs West Elm
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Room And Board
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- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 0 TOTAL REVIEWS
Rank
28355 out of 39128
in Miscellaneous category
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Statistics of Customer Service Calls
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West Elm
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- 14 ISSUES RESOLVED
- 57 COMPANY RESPONSES
- 623 TOTAL REVIEWS
Rank
217 out of 1876
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
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Top Rated West Elm Reviews
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West Elm Emmerson Collection poor quality
I have been an admirer of West Elm, and thought they were were known for lifelong quality pieces. Not the case. We ordered the Emmerson reclaimed ta...
West Elm - One nightmare after another
One nightmare after another....We bought the Drake sofa the end of October. They assured us we would have it by by Thanksgiving or the first week in D...
West Elm - Henry Sofa Sleeper Fail
Three months ago we received our Henry sofa with chaise (and sleeper). It’s has been rapidly degrading ever since, even with light use and good care....
West Elm - Bad Quality Flannel Bedding Set
I ordered a flannel bedding set from West Elm- Queen sheet set, pillow cases, herringbone coverlet, Queen duvet cover. Right out of the package they s...
West Elm - My nightmare is finally over
Do not buy furniture at west elm and do not get their west elm credit card. I know that 10% back in points is really enticing, but you need to reach $...
West Elm - Stolen money
Placed an order on 2/3 using $400 of west elm gift cards I received for Christmas, brand new. Scratched each code off and typed all my info in and...
West Elm - 2 out of 3 purchases arrived damaged; paying more for poor quality!
I recently purchased a paulo bent lounge chair, a small table, along with a pair of classic cafe dining chairs altogether. The paulo bent lounge...
West Elm - Horrible Customer Service
I ordered furniture from West Elm on July 26, 2018, including a bed I was told would be delivered between August 27, 2018 and September 3, 2018. I...
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How do you compare Room And Board vs West Elm?
Room and Board has better furniture and has better customer service. West elm the furniture is "trendy" but poorly made.
They have a customer service that is very disorganized. From the number to call, to the furniture department, to the delivery. There is not any communication.
People want to help, but no one knows how to get anything done in an efficient and satisfactory manner. I would spend a little more to receive good quality products, and to have any issues resolved in an appropriate manner rather than deal with West Elm