Room And Board vs West Elm
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Room And Board
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- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 0 TOTAL REVIEWS
Rank
28404 out of 39238
in Miscellaneous category
Rating Details
Statistics of Customer Service Calls
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West Elm
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- 14 ISSUES RESOLVED
- 57 COMPANY RESPONSES
- 626 TOTAL REVIEWS
Rank
226 out of 1996
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
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Top Rated West Elm Reviews
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West Elm Emmerson Collection poor quality
I have been an admirer of West Elm, and thought they were were known for lifelong quality pieces. Not the case. We ordered the Emmerson reclaimed ta...
West Elm - Henry Sofa Sleeper Fail
Three months ago we received our Henry sofa with chaise (and sleeper). It’s has been rapidly degrading ever since, even with light use and good care....
West Elm - One nightmare after another
One nightmare after another....We bought the Drake sofa the end of October. They assured us we would have it by by Thanksgiving or the first week in D...
West Elm - Jardine cardboard outdoor chairs
I bought 4 Jardine outdoor folding chairs and a bench 5 years ago. After 3 seasons I noticed black stains on the wood of one chair.. After four season...
West Elm - Bad Quality Flannel Bedding Set
I ordered a flannel bedding set from West Elm- Queen sheet set, pillow cases, herringbone coverlet, Queen duvet cover. Right out of the package they s...
West Elm - 2 out of 3 purchases arrived damaged; paying more for poor quality!
I recently purchased a paulo bent lounge chair, a small table, along with a pair of classic cafe dining chairs altogether. The paulo bent lounge...
West Elm - Stolen money
Placed an order on 2/3 using $400 of west elm gift cards I received for Christmas, brand new. Scratched each code off and typed all my info in and...
West Elm - Only partial delivery of bed
Twin bed on back order for months following a shipment of it back in May when it was to be held and not shipped until I call and let them know I...
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How do you compare Room And Board vs West Elm?
Room and Board has better furniture and has better customer service. West elm the furniture is "trendy" but poorly made.
They have a customer service that is very disorganized. From the number to call, to the furniture department, to the delivery. There is not any communication.
People want to help, but no one knows how to get anything done in an efficient and satisfactory manner. I would spend a little more to receive good quality products, and to have any issues resolved in an appropriate manner rather than deal with West Elm