Room And Board vs West Elm
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Room And Board
West Elm
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Room And Board
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- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 0 TOTAL REVIEWS
Rank
1286 out of 2098
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
West Elm
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- 14 ISSUES RESOLVED
- 57 COMPANY RESPONSES
- 639 TOTAL REVIEWS
Rank
239 out of 2098
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
-
AVG CALL DURATION00:00
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated West Elm Reviews
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West Elm Emmerson Collection poor quality
I have been an admirer of West Elm, and thought they were were known for lifelong quality pieces. Not the case. We ordered the Emmerson reclaimed ta...
West Elm - Henry Sofa Sleeper Fail
Three months ago we received our Henry sofa with chaise (and sleeper). It’s has been rapidly degrading ever since, even with light use and good care....
West Elm - Disastrous and distasteful
My wife and I were looking around for a little while for new furniture being we were moving into a new place. Being that the majority of the furniture...
West Elm - Jardine cardboard outdoor chairs
I bought 4 Jardine outdoor folding chairs and a bench 5 years ago. After 3 seasons I noticed black stains on the wood of one chair.. After four season...
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How would you compare Room And Board vs West Elm?
Room and Board has better furniture and has better customer service. West elm the furniture is "trendy" but poorly made.
They have a customer service that is very disorganized. From the number to call, to the furniture department, to the delivery. There is not any communication.
People want to help, but no one knows how to get anything done in an efficient and satisfactory manner. I would spend a little more to receive good quality products, and to have any issues resolved in an appropriate manner rather than deal with West Elm