PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whatsmode and Romwe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whatsmode
Romwe

Whatsmode and Romwe Overview

Total reviews 310 2996
Company responses 0 238
Issues resolved 5 13

Whatsmode and Romwe Consumer Ratings

Rank
834 out of 2105 in Footwear and Clothing category
277 out of 2105 in Footwear and Clothing category
Delivery Service
517 in category
394 in category
Customer service
475 in category
313 in category
Website
654 in category
282 in category
Advertised vs Delivered
449 in category
234 in category

Whatsmode and Romwe Rating Details

Delivery Service
1.1 (143 reviews)
1.6 (1058 reviews)
Reviewer's quote

Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo. We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo...

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...I looked on DHL the delivery service and it was sent to a different address, somebody else received my package. I either want a refund or what I ordered , please get back in touch with me as soon as possible..

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Customer service
1.2 (132 reviews)
1.5 (1084 reviews)
Reviewer's quote

I would never again purchase an item from this company! I ordered some boots almost 2 months ago and mony was taken from my account yet never received the item i ordered, never got a refund, and never got anybody to answer through customer service...

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...And the customer service is horrible I dont want to talk to a robot I need a person to just give me my money back..

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Website
1.5 (122 reviews)
2.6 (1031 reviews)
Reviewer's quote

I ordered a leather vest & a leather top hat, never recieved anything, gave this website if i had any questions, order # 16768 & 23135 can you get the tracking numbers for me..

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Hello ROMWE this is Britney I ordered stuff from your website and it never showed up. I thought maybe it could have went to a different address but my local post office told me it was there it has not shown up at all..

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Advertised vs Delivered
1.2 (121 reviews)
2 (920 reviews)
Reviewer's quote

bought shoes that took over 2 months ++ to ship -- uncomfortable -- very very cheap material -- and writing ALL over shoes that wasn't advertised in description! now want me to pay MORE to return them! I literally wouldn't even donate these to a homeless shelter!! in the garbage . along with $40..

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It says my package from Romwe was delivered but I never received it. I would either like to be sent what I ordered again or be given a refund..

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Whatsmode and Romwe Pros and Cons

Pros
  • Horrid
  • Customer service was responsive
  • I liked the collection and their price tag
  • Cheap clothes
  • Good prices
  • Cheap cute trendy clothes
Cons
  • No delivery of products purchased
  • Will never buy from them ever again
  • Anything about the company since they are thieves
  • Customer service
  • Problem with my order
  • No customer service

Whatsmode and Romwe Most Positive Reviews

Top rated reviews
5

I was thinking of ordering some sweat shirts but was confused where to purchase it from. Whatsmode came to my rescue. Th...

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5

I am returning the sleepwears because the size are small, please send me the return slip. Thanks

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5

Ordered boots in January contacted several times no response

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5

Its been more than a week and i still haven't recieve my order.. i cant even reach out to customer services..im pissed...

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Whatsmode and Romwe Most Critical Reviews

Lowest rated reviews
1

I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten m...

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1

I orderes 4 items of clothing, 1 jacket, 2 blouses and a skirt. I checked their size chart and I asked for the XL which...

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1

I was charged within seconds but I didn’t receive any email confirming my purchase. 5 days later- I still haven’t...

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1

When I Checked My Card I See That You Guys Took Off 46 Dollars From My Card Something That I Didn’t Know About

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Whatsmode and Romwe Latest Reviews

Recent published reviews
No votes

I placed an order for yellow sandal tennis over 2-3 months and never received.They were paid thru whatsmode for $33.98...

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1

I ordered from the website and I got a text saying my package had arrived but I didnt have a package , the shipping...

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1

I placed an order for an intelligent escaping toy from Spacetechtoys on Jan 5th 2020. Whatsmode took my money of $23.98...

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1.8

I accidentally put the wrong address on my order and they sent it back to the send and I would like a refund or my...

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Whatsmode and Romwe Products and Services

Most reviewed product and services
  • Whatsmode Shipping Service (193 reviews)
  • Whatsmode Customer Care (22 reviews)
  • Romwe Shipping Service (974 reviews)
  • Romwe Customer Care (148 reviews)
  • Romwe Website (75 reviews)