PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whatsmode and Romwe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whatsmode
Romwe

Whatsmode and Romwe Overview

Total reviews
306
795
Company responses
0
0
Issues resolved
5
4

Romwe was first mentioned on PissedConsumer on Aug 3, 2015 and since then this brand received 795 reviews. It is 489 reviews more than Whatsmode received since Feb 5, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whatsmode customer support team than with Romwe customer service.

Whatsmode and Romwe Consumer Ratings

Rank
697 out of 2293 in Footwear and Clothing category
245 out of 2293 in Footwear and Clothing category
Delivery Service
448 in category
305 in category
Customer service
417 in category
242 in category
Website
558 in category
269 in category

According to consumer ratings and reviews, Romwe ranks 452 points higher in the Footwear and Clothing category than Whatsmode. People gave Whatsmode 1.1 stars for Delivery Service criterion in Footwear and Clothing category and it is 235 points higher than the worst rated brand in this category. At the same time, Romwe was rated 1.8 stars for Delivery Service criterion in this category and it is 378 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Romwe has a higher rating than Whatsmode. Regarding Website criterion, consumers gave Whatsmode 1.5 stars and it is 82% worse than other in category. Romwe however was rated 2.5 stars and it is 61% greater than other in category.

Whatsmode and Romwe Rating Details

Delivery Service
1.1 (143 reviews)
1.8 (230 reviews)
Reviewer's quote

Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo. We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo...

Lana a

...Customer service is no help at all. Please avoid buying from these scammers..

Maria G
Customer service
1.2 (131 reviews)
1.6 (235 reviews)
Reviewer's quote

I would never again purchase an item from this company! I ordered some boots almost 2 months ago and mony was taken from my account yet never received the item i ordered, never got a refund, and never got anybody to answer through customer service...

Miranda L

...Customer service didn't even help to try to retrieve..

amelia f
Website
1.5 (121 reviews)
2.5 (226 reviews)
Reviewer's quote

I ordered a leather vest & a leather top hat, never recieved anything, gave this website if i had any questions, order # 16768 & 23135 can you get the tracking numbers for me..

Nancy C

I need my package the website needs to be fixed terrible layout..

Jd T

Whatsmode and Romwe Pros and Cons

Pros
  • Horrid
  • Customer service was responsive
  • I liked the collection and their price tag
  • Clothes
  • Prices
  • Nice clothing
Cons
  • No delivery of products purchased
  • Will never buy from them ever again
  • Everything about the company
  • Problem with my order
  • Customer service
  • No customer service

Whatsmode and Romwe Most Positive Reviews

Top rated reviews
5

I was thinking of ordering some sweat shirts but was confused where to purchase it from. Whatsmode came to my rescue. Th...

5

I am returning the sleepwears because the size are small, please send me the return slip. Thanks

Whatsmode and Romwe Most Critical Reviews

Lowest rated reviews
1

I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten m...

1

I orderes 4 items of clothing, 1 jacket, 2 blouses and a skirt. I checked their size chart and I asked for the XL which...

Whatsmode and Romwe Latest Reviews

Recent published reviews

I ordered a heated lunch box for my daughter for christmas and never received. I placed the order on November 11, 2019...

Read all 306 reviews
1

Not worth it. I ordered a shirt over 2 weeks ago and now it's being returned to the shipper because of a faulty address...

Read all 795 reviews

Whatsmode and Romwe Products and Services

Most reviewed product and services
  • Whatsmode Shipping Service (192 reviews)
  • Whatsmode Customer Care (22 reviews)
  • Romwe Shipping Service (370 reviews)
  • Romwe Customer Care (70 reviews)
  • Romwe Website (16 reviews)