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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Would like the product if it worked the way its supposed to 3
  • Initially 2
  • Netflix availability 2
  • Price 2
  • Product when it works 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Connectivity issues3
  • Roku server issues3
  • Lack of tech expertise3
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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 666 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Email 5
  • For the first bit at least 4
  • Old messenger 4
  • I used to love yahoo b4 the latest download version 3
  • Old email service 3

Customers don't like

  • Poor customer service5
  • No customer support4
  • Robotic service people4
  • No service3
  • Tecnical support3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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