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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.5
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Lack of tech expertise3
  • Roku server issues3
  • Lack of technical support2
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Walmart

Supermarkets and Malls
  • 50 ISSUES RESOLVED
  • 6144 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 30
  • To never shop at walmart again 9
  • Selection 7
  • Location 6
  • Product when it worked 6

Customers don't like

  • Customer service68
  • Service28
  • Management22
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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