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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 2
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Connectivity issues3
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TomTom

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.0
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product itself was very useful when i could get updates 1

Customers don't like

  • Customer service2
  • Whole support experience1
  • Have the worst customer service ever1
  • Atrocious1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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