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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $4.2K CLAIMED LOSSES
  • $75 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service12
  • Connectivity issues5
  • Does not stand behind product5
  • Losing connection all the time4
  • Roku server issues4
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Thingcharger

Gadgets and Accessories
  • 5 ISSUES RESOLVED
  • 142 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $136 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Great product concept 9
  • Idea of the product 8
  • Design and concept 6
  • Additional usb ports on the bottom 5
  • Space saving 4

Customers don't like

  • Being scammed14
  • Never received the product ordered10
  • Getting ripped off8
  • Lack of product8
  • Untruthful customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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