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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Would like the product if it worked the way its supposed to 3
  • Initially 2
  • Netflix availability 2
  • Price 2
  • Product when it works 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Connectivity issues3
  • Roku server issues3
  • Lack of tech expertise3
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Thingcharger

Gadgets and Accessories
  • 5 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $136 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Great product concept 9
  • Idea of the product 8
  • Design and concept 6
  • Additional usb ports on the bottom 5
  • Space saving 4

Customers don't like

  • Being scammed6
  • Lack of product5
  • Never received the product ordered5
  • Untruthful customer service4
  • Poor communications of delivery3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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