PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roku and Sling Tv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roku
1.7
Sling Tv
2.0
Roku
Sling Tv

Roku and Sling Tv Overview

Total reviews 1808 1766
Company responses 0 0
Issues resolved 6 1

Roku and Sling Tv Consumer Ratings

Rank
273 out of 1471 in Telecommunications category
179 out of 1471 in Telecommunications category
Customer service
270 in category
110 in category
Website
282 in category
179 in category
Product or Service Quality
190 in category
145 in category
Price Affordability
165 in category
155 in category

Roku and Sling Tv Rating Details

Customer service
1.3 (533 reviews)
1.9 (756 reviews)
Reviewer's quote

...I also think and feel it is ridiculous that you can't speak to a live representative the only way that you can reach customer service with Roku via text message something doesn't seem right it's too shady for me. This the second time this has happen..

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Called about billing customer service helped out thanks! I spoke with a rep he explained to me that i can change the due date of my bill at anytime and I found a date that works for me!..

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Website
1.7 (474 reviews)
2 (647 reviews)
Reviewer's quote

YES, I look in spam folder!! Additionally, the Roku website NOW does NOT recognize my log-in credentials, even though it did previously. Also, the website will NOT send a password re-set to my E-mail. The so-called Roku "support" is absolutely USELESS, as it sends you in circles and often requires...

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...Do not cancel via their website..

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Product or Service Quality
1.7 (470 reviews)
1.9 (674 reviews)
Reviewer's quote

You can no longer install the spectrum tv app You cant contact anyone in customer service by phone. Very disappointed..

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problems canceling service prices are too high false advertising and hard to reach anyone in customer service cannot cancel on line or it is difficult to find how to cancel..

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Price Affordability
2.4 (417 reviews)
2.5 (653 reviews)
Reviewer's quote

...Now, I can't watch TV at all - I live in a rural area and relied on the Roku for my TV service - and, I am out of the price of the device. What a rip!..

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...Please Raised the price so much & service is deteriorating. Really frustrating..

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Roku and Sling Tv Pros and Cons

Pros
  • Stop charging me
  • You took my money
  • Would like the product if it worked the way its supposed to
  • Price
  • I like it when it actually works
  • Cheap alternative to cable
Cons
  • Customer service
  • Cant talk to coustmer support
  • Customer service sucks
  • Customer service
  • Customer service and misleading free trial period
  • Fraud

Roku and Sling Tv Most Positive Reviews

Top rated reviews
5

Having owned three Roku models now starting out with a Roku SE, a first model Roku 3 and now a Roku 4. Each has worked b...

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5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

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5

Okay, so I remember when there wasn't a roku, so I wanted to give a shout out to these guys. I've used Chromecast and...

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5

This service sucks. I can't watch anything without it glitching.

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Roku and Sling Tv Most Critical Reviews

Lowest rated reviews
1

I wish I would have stumbled on to this website prior to purchasing ROKU 3. I would have never purchased this thing. I...

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1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

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1

This product was fresh out of the box. I followed the instructions exactly, but Roku kept giving me a new activation...

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1

Their commercials make it sound like their service is the best thing since sliced bread. I subscribed to their blue...

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Roku and Sling Tv Latest Reviews

Recent published reviews
2.4

I thought that since I'm paying 599 a month to have CBS in the house I should have it on Roku and smart TVs wondering...

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1.3

They went up on their prices which used to be around $50-$60. Then they refused to refund me after going into hard...

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No votes

I got to cancel my payment on my Roku account because the one that I was using it was for my stepdaughter and the Roku...

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No votes

I need my money back on my credit card I cancel my subscription on the same day they took my money I didnt like the...

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