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Rogers Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $34.6K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Beat the butt off bell 2
  • Cell reception 1
  • Customer service agent i got 1
  • Misleading 1
  • Scam 1

Customers don't like

  • Poor customer retention and price plans way to high3
  • Being mislead on coverage3
  • Lack of respect for your customer2
  • Your entire company2
  • Suggest i watch on phone2
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 396 TOTAL REVIEWS
  • $71.5K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Way the problem was handled 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poor customer service4
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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