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Rogers Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $38.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Beat the butt off bell 2
  • Took care of my 86 year old mother 1
  • Really showed that they cared about their customer 1
  • Misleading 1
  • Late payment fee reversed due to hospital stay 1

Customers don't like

  • Poor customer retention and price plans way to high3
  • Rogers bill with frequent unexplained monthly increases2
  • I am disgust with rogers business ethnics and practices2
  • Blamed the other for problem2
  • Being mislead on coverage2
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $71.7K CLAIMED LOSSES
  • $407 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Very little 4
  • Reliable auto pay 3
  • Low price of cell phone service 3
  • Website very good richard branson owns it good prices 1
  • Way the problem was handled 1

Customers don't like

  • Poor customer service5
  • Being mislead and wasting my time4
  • Phone shut off without notice2
  • Incompitence2
  • Extremely long wait times with lies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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