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Virgin Mobile Canada

Telecommunications
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $38.8K AVERAGE LOSS
1.6
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Virgin mobile benefits 1
  • Services 1
  • Promise as delivered 1
  • Prices 1
  • Hot australian accent girl on the voicemail menu 1

Customers don't like

  • Customer service9
  • Loyality department5
  • Customer service and billing3
  • Service2
  • Retention department2
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Rogers Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $44.7K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Beat the butt off bell 2
  • Took care of my 86 year old mother 1
  • Really showed that they cared about their customer 1
  • Misleading 1
  • Late payment fee reversed due to hospital stay 1

Customers don't like

  • Poor customer service4
  • Poor customer retention and price plans way to high3
  • I am disgust with rogers business ethnics and practices3
  • Rogers bill with frequent unexplained monthly increases2
  • Provide the worst customer service imaginable2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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