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Rogers Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Beat the butt off bell 2
  • Cell reception 1
  • Customer service agent i got 1
  • Misleading 1
  • Scam 1

Customers don't like

  • Poor customer retention and price plans way to high3
  • Blamed the other for problem2
  • Did not fully disclose that even with a plan2
  • Suggest i watch on phone2
  • Your entire company2
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 957 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $724 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • No contract 11
  • Cost when i used very few minutes 10
  • Price 10
  • Good service for years 9
  • Always 3 hours on the phone they hang up on you 6

Customers don't like

  • Poor customer service19
  • Untrained call centers12
  • Rude customer service people10
  • Customer service9
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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