Rogers Communications vs Tracfone

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Rogers Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $34.1K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Beat the butt off bell 2
  • Cell reception 1

Customers don't like

  • Being mislead on coverage3
  • Lack of respect for your customer2
  • Poor customer retention and price plans way to high2
  • Suggest i watch on phone2
  • Your entire company2

Products by Rogers Communications

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Tracfone

Telecommunications
  • 10 ISSUES RESOLVED
  • 944 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $735 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Rude customer service people11
  • Customer service10
  • Service while trying add minutes7

Products by Tracfone

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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