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Rogers Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $34.6K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Beat the butt off bell 2
  • Cell reception 1
  • Customer service agent i got 1
  • Misleading 1
  • Scam 1

Customers don't like

  • Poor customer retention and price plans way to high3
  • Being mislead on coverage3
  • Lack of respect for your customer2
  • Your entire company2
  • Suggest i watch on phone2
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1470 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service14
  • Frequent cable outages14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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