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Rodan and Fields

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $708 AVERAGE LOSS
2.1
Staff
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Redefine regimen 5
  • Product 5
  • Good customer servcie 2
  • Soothe regimen 2
  • Reverse regimen 2

Customers don't like

  • Terrible customer service6
  • Customer service3
  • Facebook stalking3
  • How i was treated3
  • Lack of ability to cancel order3
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 668 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Staff
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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