PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rodan And Fields and Ulta as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rodan And Fields
Ulta

Rodan And Fields and Ulta Overview

Total reviews 593 909
Company responses 0 0
Issues resolved 8 6

Rodan And Fields and Ulta Consumer Ratings

Rank
190 out of 947 in Cosmetics and Personal Care category
195 out of 947 in Cosmetics and Personal Care category
Price Affordability
215 in category
130 in category
Value for money
164 in category
153 in category
Product or Service Quality
140 in category
146 in category
Customer service
95 in category
162 in category

Rodan And Fields and Ulta Rating Details

Price Affordability
1.6 (313 reviews)
2.3 (286 reviews)
Reviewer's quote

For the price you would think they could cover the shipping costs of a return. I also know that I cannot combat all the positive publicity that comes from my friends and everyone else's friends that sell it. I will say that I do like the lash boost, but will not buy it again because there are...

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...00 to have my makeup done, which was fine & I knew the price. I asked if a stylist could just "fluff up" my hair a bit. I was willing to pay some for that...

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Value for money
1.8 (306 reviews)
1.9 (230 reviews)
Reviewer's quote

I should buy the membership a second time, and hope that the second time they will refund the money that they refused to do the first time? (Also, the whole resolution was delayed by several weeks when I first asked them to reinstate me because I was asking from a different email than the one I had...

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...I was very upset and just wanted my money back or even a gift card to the store. Since I couldn't find my receipt I was then told to contact customer service. Thus, I contacted customer service I was on call with someone who appeared to have no idea what she was doing...

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Product or Service Quality
2 (305 reviews)
1.9 (255 reviews)
Reviewer's quote

I got the reverse product like 2 months ago and my black spots are worse, but I like that way I feel my skin I was trying to call to see what else I can use..

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Worse customer service ever!!!I worked customer service for 30+ years and I guarantee NONE of my employees would treat customers the way I was treated..

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Customer service
1.9 (290 reviews)
1.4 (352 reviews)
Reviewer's quote

...But the customer service rep was very helpful..

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...They outsource their customer service, so no one is able to help you. I will no longer be shopping with them..

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Rodan And Fields and Ulta Pros and Cons

Pros
  • Redefine regimen
  • Product
  • Lash boost
  • Points program
  • In-store shopping
  • Products they offer
Cons
  • Terrible customer service
  • Integrity of the company and their non existent customer service
  • Shady business tactics
  • Customer service
  • Ordering online
  • Rude customer service

Rodan And Fields and Ulta Most Positive Reviews

Top rated reviews
5

Had great customer service and this product works!

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5

What has pushed me to write this is an incident that happened maybe 3 weeks ago.
A customer came in and wandered...

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5

Love the products. Amazing results

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5

The in store customer service could be a little better...so i said forget it and started to shop online...their...

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Rodan And Fields and Ulta Most Critical Reviews

Lowest rated reviews
1

CEO, Advertising Idiots:
I received a letter in the mail that there was a problem with my debit card, when i called it d...

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1

my granddaughter worked for you and was very mistreated while working for you. she was bullied and all the girls would...

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1

I had to block Fran Duffy tonight on FB. The multiple posts daily about the AMAZING Rodan & Fields products and...

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1

Bought over $500. of hair/beauty products @ Fashion Island store (Orange County, CA.), the sales girl was very rude and...

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Rodan And Fields and Ulta Latest Reviews

Recent published reviews
No votes

Hi,
One of my preferred customers had trouble with an order. It said her credit card was on default but it said her order...

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2

I open the credit card with Ulta online and made a purchase which disappeared suddenly and rerouted me back to the home...

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No votes

I want my refund back ASAP I not pleased.

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1

I placed an online order last night at approximately 10pm. Their Black Friday specials started at 8pm and the website...

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Rodan And Fields and Ulta Products and Services

Most reviewed product and services
  • Rodan And Fields Lash Boost Serum (130 reviews)
  • Rodan And Fields Regimen Beauty Set (29 reviews)
  • Rodan And Fields Reverse Beauty Set (19 reviews)
  • Ulta Manager (54 reviews)
  • Ulta Makeup (37 reviews)
  • Ulta Shipping Service (28 reviews)