PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rockwell Tools and Ryobi Tools as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rockwell Tools
Ryobi Tools

Rockwell Tools and Ryobi Tools Overview

Total reviews 6 81
Company responses 0 0
Issues resolved 0 0

Rockwell Tools and Ryobi Tools Consumer Ratings

Rank
61 out of 939 in Equipment category
149 out of 939 in Equipment category
Customer service
51 in category
121 in category
Price Affordability
41 in category
132 in category
Product or Service Quality
84 in category
98 in category
Website
69 in category
176 in category

Rockwell Tools and Ryobi Tools Rating Details

Customer service
2.3 (4 reviews)
1.4 (36 reviews)
Reviewer's quote

Called service number to find out how to register new tool on website listed on warranty card. (1) I was on hold 32 minutes before gave up! (2) Warranty card lists www. rockwelltoolls...

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might as well forget about having customer service. Every time i call it rings but nobody answers and if u press 1 for a call back they never call..

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Price Affordability
3.8 (4 reviews)
2.7 (32 reviews)
Reviewer's quote

I was accidentally billed twice for the same item and it was no fault up the retailer issue was resolved.

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...I said these batteries never made it past 2 and to replace one, the cost is $100 which is more than half of the price of the equipment. Ryobi seems to be making the consumer responsible for there defective batteries. I do own other brands of tools that require batteries and have never had a problem...

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Product or Service Quality
2 (3 reviews)
1.8 (33 reviews)
Reviewer's quote

Told me that my machine was too old and they didn't have parts for it. Wanted to sell me a new machine. I told them that I wasn't interested. I keep my stuff a long time and would rather buy from someone who supported their equipment by keeping parts in stock.

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Complains about very poor service. Graigh, rep, promised to come back but never did. About ryobi shreder 2hp..

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Website
3 (3 reviews)
2 (25 reviews)
Reviewer's quote

After initial complaint they said a rep would be calling but never happened.

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Complaints about very poor service. Graigh, rep, promised to come back but never did. About ryobi shredder 2hp.

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Rockwell Tools and Ryobi Tools Pros and Cons

Pros
No votes
  • Seem good at first
  • Decent price
  • Used to be better built
Cons
No votes
  • Poor customer service
  • Poor quality
  • Does not stand behind warranty

Rockwell Tools and Ryobi Tools Most Positive Reviews

Top rated reviews
5

I was accidentally billed twice for the same item and it was no fault up the retailer issue was resolved.

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5

fI have sereral ryobi garden tools two leaf blowers hedger trimeer and the above 18 volt stringtrimmer/edger. I my...

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No votes
4.3

I believe Chris was the name of the guy that helped me. He informed me that Home Deport Took Rental would repair the...

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Rockwell Tools and Ryobi Tools Most Critical Reviews

Lowest rated reviews
1.6

After initial complaint they said a rep would be calling but never happened.

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1

Bought a Ryobi blower in December from Home Depot. Did not register tool or keep receipt, big mistake! And admittedly...

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1.8

Called service number to find out how to register new tool on website listed on warranty card. (1) I was on hold 32...

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1

Had a Ryobi hedge trimmer for less than one year, battery died, the cost of a new battery is almost the cost of the...

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Rockwell Tools and Ryobi Tools Latest Reviews

Recent published reviews
No votes

What Im needing is to see about setting up an account with our company. I was suppose to hear from a sales rep but I...

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No votes

I own an electric blower. The power is fine but the design of the on/off switch is very poor. It is almost impossible...

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2

Told me that my machine was too old and they didn't have parts for it. Wanted to sell me a new machine. I told them...

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1

My pressure washer did not start. I've only used it maybe 4 times. I called tech support for help and I was told to...

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Rockwell Tools and Ryobi Tools Products and Services

Most reviewed product and services
No votes
  • Ryobi Tools Battery (10 reviews)
  • Ryobi Tools Drill (5 reviews)
  • Ryobi Tools String Trimmer (4 reviews)